Lisa Fenwick
Lake Havasu City,AZ
Summary
Dynamic Revenue Officer with the IRS, adept at enhancing taxpayer compliance and increasing revenue through strategic collection techniques. Skilled in reviewing financials and mentoring colleagues, I excel in resolving complex tax issues while maintaining effective communication. Proven expertise in workload management and a strong command of financial software, ensuring efficient operations. Skilled in a variety of computer programs. Problem solver. I would be a tremendous asset to your team.
Overview
31
31
years of professional experience
Work History
Revenue Officer
Internal Revenue Service (IRS)
05.2006 - Current
- Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
- Promoted transparency through clear reporting of findings during collections, enhancing understanding between taxpayers and the agency.
- Work complex issues for both personal and business tax issues. Enabling informed decision-making regarding revenue collection efforts.
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
Office Manager
Steve's Trucking, Inc
01.1994 - 12.2009
- Owned and operated.
- Handled all day-to-day accounting/financial responsibilities.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Experience with Quickbooks, Word, Excel, PowerPoint
- Contracted work with local Cities and Counties.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ11-2005
Skills
- Work with counsel on complex issues
- Reviewing debtors financials to determine their ability to pay their tax debt
- Interpersonal communication skills
- Resolving IRS tax debts for both personal and business accounts
- Collection techniques
- Mentor co-workers on complex issues
- Subject Matter Expert (SME) This includes assisting management in complex issues
- Locating misapplied payments
- Maintain a constant inventory of cases that need to be resolved Workload management
Timeline
Revenue Officer
Internal Revenue Service (IRS)
05.2006 - Current
Office Manager
Steve's Trucking, Inc
01.1994 - 12.2009
Bachelor of Science - Accounting
University of Phoenix
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