Lisa Ferretti
MANCHESTER,NJ
Summary
Experienced nursing professional with a strong foundation in clinical knowledge, interpersonal skills, and technical expertise. Proficient in EMR charting, medication administration, and fostering interdisciplinary collaboration to enhance patient care. Demonstrated ability as a quality-driven leader focused on efficiency and comprehensive care planning for complex medical cases. Recognized for adaptability, reliability, and a results-oriented approach in fast-paced healthcare settings. Skilled in patient assessment, discharge planning, and optimizing resource utilization through collaborative teamwork.
Overview
2026
2026
years of professional experience
Work History
RN Care Manager II
Horizon Blue Cross Blue Shield
01.2024 - Current
- Manage and coordinate services for 50+ Members who meet the criteria for Care Management
- Analyzed and interpreted data to monitor HEDIS care gaps and manage quality and measure performance.
- Implement and update SMART care plans to address patients' nursing needs.
- Performed multiple types of Case reviews for many types of services.
- As an RN II taking on additional responsibilities like preceptorship, onboarding of staff.
- Collaborate with clinic providers to develop appropriate care plans for high-risk members assigned.
Hospice Nurse Case Manager
AMEDISYS HOLDING, L.L.C.
07.2022 - 02.2023
- Manages primary caseload of Hospice patients per physician's instructions and in compliance with hospice regulations and Medicare guidelines
- Implement and update SMART care plans to address patient's nursing needs.
- Educates and supports patients, family, and staff on nursing care and patient needs.
- Collaborates with the Interdisciplinary Team (IDT) to meet all patient and family care requirements.
RN Care Manager MLTSS & DSNP
WellCare Insurance Plans
10.2016 - 06.2022
- Manage a caseload of 60-65 MLTSS/DSNP members who meet the high-risk Medicare-Medicaid population with multiple chronic conditions and complex social needs.
- Analyzed and interpreted data to monitor HEDIS care gaps and manage quality and measure performance.
- Create teaching material and provide support and mentorship to new staff.
- Optimize engaged members in their health through wellness coaching, behavioral interviewing.
- Collaborate with clinic providers to develop appropriate care plans for high-risk families.
RN Behavioral Health Case Manager
Easterseals of New Jersey
02.2016 - 10.2016
- Manage the medical and mental health care for the severely mentally ill. Assess for medical and mental health stability.
- Coordinate care, services, and IDT meetings for BH Members being discharged from BH Hospitalization.
- Teach coping skills and daily living skills while reintegrating these individuals into society after a long inpatient psychiatric stay.
Correctional RN / Charge Nurse
UCHC Rutgers University Healthcare/Axion Healthcare
08.2015 - 02.2016
- Supervise 3 LPN’s, make assignments.
- Triage care of over 1500 detainees and inmates medical care and oversee all aspects of medical care from acute illnesses to medical emergencies.
- Assessed patients in active withdrawal and provided interventions to manage withdrawal symptoms.
RN Unit Manager
Monmouth Care Center
01.2015 - 05.2015
- Manager of a 52 bed sub-acute/long term care unit. Oversaw all aspects of operating a unit within the facility. Including supervised nursing staff.
- Monitored patient care to ensure it met the facility's standards, and reviewed patient records to analyze the effectiveness and efficiency of the care provided by the unit.
- Supervised Nursing staff.
- Assisted in decreasing falls, psychotropic medication use, and other quality measures.
- Managed multiple programs including bowel and bladder, restorative, infection control and fall tracking with improvement. And participated in MDS audits and the admission process.
- Ensured Resident care-plans contained accurate documentation.
- Coordinated efforts to enhance the services provided to the residents i.e. physical therapy, durable medical equipment, etc. were being utilized.
- Assisted nursing staff in observing for Significant Changes, documenting and reporting as necessary.
RN Case Manager
AMIB Association
04.2014 - 01.2015
- Monitored 5 group homes for compliance with state regulations. Manage day-to-day activities and provide all training to staff.
- Managed the medical care for 30+ individuals who are developmentally delayed.
- Improved quality of member care and lowered costs by providing coordination of services through collaboration with the health care team.
- Proactively assessed potential problems and initiated solutions utilizing Best Nursing Practices.
- Provide case/disease management services to adults who are Blind and have autism, and other behavioral issues.
- Train staff for Board-approved Medication Administration Training Program through lectures, role-playing, group activity, and laboratory practice, ensuring program meets federal and state training requirements.
RN Case Manager Part-Time
NJCC Hospice
- Provided hospice care for patients with a terminal diagnosis. Worked closely with Physicians, Social Workers, and other disciplines to manage the symptoms of the end of life while providing dignity and respecting the wishes of the patient and family.
- Maintained comfort and quality of life, and alerted physicians about changes in patients' condition.
- Managed physical, mental, emotional, and spiritual needs of patients and families as they journey through end-of-life issues.
- Communicated daily with the interdisciplinary team, including physicians, social workers, chaplain, nursing assistants, volunteer coordinators, and other hospice nurses.
- Utilized critical thinking, communication, time management, and problem-solving skills.
Education
Bachelor of Science - Nursing
RHODE ISLAND COLLEGE
PROVIDENCE, RISkills
- End-of-life care
- Effective case management strategies
- EMR / EHR
- Ongoing disease care coordination
- Strong organizational skills
- Sound clinical assessment skills
- Health education delivery
- Patient management
- Case management
- Medication and IV administration
- Wound care
Timeline
RN Care Manager II
Horizon Blue Cross Blue Shield
01.2024 - Current
Hospice Nurse Case Manager
AMEDISYS HOLDING, L.L.C.
07.2022 - 02.2023
RN Care Manager MLTSS & DSNP
WellCare Insurance Plans
10.2016 - 06.2022
RN Behavioral Health Case Manager
Easterseals of New Jersey
02.2016 - 10.2016
Correctional RN / Charge Nurse
UCHC Rutgers University Healthcare/Axion Healthcare
08.2015 - 02.2016
RN Unit Manager
Monmouth Care Center
01.2015 - 05.2015
RN Case Manager
AMIB Association
04.2014 - 01.2015
RN Case Manager Part-Time
NJCC Hospice
Bachelor of Science - Nursing
RHODE ISLAND COLLEGE
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