Lisa Foster
Hepler,Kansas
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
25
25
years of professional experience
Work History
Kitchen Manager
Caseys's General Stores
Ankeny, IA
03.2021 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
Fuel Kiosk Attendant
Dillons Grocery Store
Pittsburg, KS
03.2018 - 12.2019
- Maintained a safe environment for customers by promptly addressing spills, hazards, or other concerns within the kiosk area.
- Collaborated with team members to optimize workflow efficiency and provide exceptional customer service.
- Maintained a clean and organized kiosk, resulting in an inviting environment for customers.
- Enhanced customer satisfaction by providing prompt and courteous service at the kiosk.
- Processed cash, credit, and debit transactions accurately, ensuring proper handling of funds and minimizing discrepancies.
Cashier
Dillons Grocery Store
Pittsburg, KS
03.2017 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
German Shepherd Dog Breeding Business
Self
Okc, Ok
03.2003 - 04.2009
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Owner
The Black Rose
Hiawatha, KS
08.1999 - 05.2001
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Staff Supervision
- Staff Training and Development
- Kitchen Management
- Waste Reduction
- Safe Food Handling
- Kitchen equipment operation and maintenance
- Ordering Supplies
- Cleaning and sanitation
- Staff Management
- Sanitation Standards
- Product Rotation
Timeline
Kitchen Manager
Caseys's General Stores
03.2021 - Current
Fuel Kiosk Attendant
Dillons Grocery Store
03.2018 - 12.2019
Cashier
Dillons Grocery Store
03.2017 - 10.2017
German Shepherd Dog Breeding Business
Self
03.2003 - 04.2009
Owner
The Black Rose
08.1999 - 05.2001