Lisa Francis
Berea,KY
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Team Leader
Hitachi Astemo
12.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Production Operator
Hitachi Astemo
09.2013 - 12.2020
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products for defects and flaws using proper QA procedures.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Loaded supplies into machines by hand or by hoist.
- Prepared machines for daily use by calibrating and performing preventive maintenance.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Experienced with plant start-up and shut down, process plant monitoring, wellhead surveillance and well testing.
- Trusted to perform early production testing and production operations field testing.
Education
GED -
Kentucky Adult Education
Jackson, KY11.1993
Skills
- Daily Workflow Improvement
- POS Transactions
- Integrity Reviews
- Work Planning and Prioritization
- Safety Processes
- Facility Improvement
- Leadership
- Conflict Resolution
- People Management
- Teamwork and Collaboration
- Safety
- Heavy Machinery Operation
Timeline
Team Leader
Hitachi Astemo
12.2020 - Current
Production Operator
Hitachi Astemo
09.2013 - 12.2020
GED -
Kentucky Adult Education
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