Lisa Frazee

Responsible for collecting, posting and managing account

payments. Responsible for submitting claims and following up with insurance companies, reports to billing supervisor or office manager.

Essential Functions: Prepares and submits clean claims to various insurance companies either electronically or by paper. Answer questions from patients, clerical staff and insurance companies. Identifies and resolves patient billing complaints. Prepare, review, and send patient statements. Run eligibility for multiple insurance companies. Evaluate patient’s financial status, establishes budget payment plans and provide refunds when needed. Perform daily backups on office computer system. Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Understanding the process of Waystar rejections.Processes payments from insurance companies and prepares a daily deposit. Attend monthly staff meetings and maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

• Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies, reports to billing supervisor or office manager.
• Essential Functions: Prepares and submits clean claims to various insurance companies either electronically or by paper. Answer questions from patients, clerical staff and insurance companies. Identifies and resolves patient billing complaints. Prepare, review, and send patient statements. Evaluate patient’s financial status and establishes budget payment plans. Perform daily backups on office computer system. Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Processes payments from insurance companies and prepares a daily deposit. Attend monthly staff meetings, and maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations