Lisa Friedrich

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Responded to customer requests for products, services and company information.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Answered over 300 calls per shift to meet fast-paced call center demands.

• Kept building spaces premises clean inside and outside.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Moved furniture for cleaning and set up for special events.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Completed routine floor stripping, sealing and finishing.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
• Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Reported vandalism or other damage to property to supervisor.

Stocked, inventoried ,prepared, and served assigned food items.

Cleaned up after each lunch period and restocked..

took inventory of leftover foods

Helped fellow co workers with their work whenever possible,

• Coordinated storage locations and product movements.
• Conducted inventory and restocked items throughout day.
• Processed and restocked returns.
• Conducted periodic inventory inspections and reported out-of-stock items.
• Picked orders, scanned products and packed boxes.
• Scheduled pickups and deliveries to maintain smooth operations.
• Checked shipments against paperwork and signed documents.
• .Checked and pulled defective products from shelves.
• Assisted in yearly rack sale with selection ,set-up and display..of hundreds of shoes