Lisa Garcia

• Intranet Maintenance and Development:
• Oversee and maintain organization's intranet, resulting in 30% increased monthly active users and ensuring updated and relevant content for internal audiences.
• Troubleshoot any technical issues, coordinating with IT teams when necessary to guarantee uptime and reliability.
• Collaborate with different departments to source and curate internal news, updates, and essential resources, leading to 25% increase in posting of timely updates and essential resources for employees.

UI/UX Design and Website Maintenance:

• Design intuitive and engaging user interfaces for various digital platforms, leading to 20% improvement in user engagement and ensuring consistency with brand guidelines.
• Regularly update and maintain specific sections of external website, resulting in 15% increase in web traffic and ensuring content accuracy and optimal performance.
• Test website functionality across various devices and browsers, implementing fixes where necessary.

Digital Documentation and Workflows:

• Streamline and digitize documentation, reducing paper usage and increasing efficiency of information retrieval.
• Design and implement digital workflows, resulting in 50% improvement in inter-departmental process efficiency.

AI Consulting for Course Creation:

• Collaborate with Organizational Development team to explore AI-driven methodologies for course creation and content curation, resulting in 50% faster content production rate.
• Research and suggest AI tools and platforms that can enhance e-learning experiences and tailor content to individual learner needs.
• Stay updated on emerging AI technologies and methodologies in education sector, ensuring organization remains at forefront of innovative organizational development course creation.

Stakeholder Collaboration and Consultation:

• Act as primary point of contact for various departments, gathering their digital communication needs leading to 20% increase in project completion efficiency.
• Consult with teams on best practices for digital content creation, platform utilization, and data analytics, resulting in 35% improvement in content quality.
• Provide training sessions and workshops, empowering over 200 employees with knowledge to optimize their digital content and workflows.

• Oversaw design, development, and maintenance of web pages using HTML, CSS, JavaScript, and Bootstrap within Cornerstone OnDemand Talent Management system, resulting in 30% increase in user engagemen4.
• Led UI/UX design efforts, producing marketing materials for HR campaigns, continuing education, and professional development opportunities, resulting in 25% uptick in program enrollment.
• Collaborated closely with Alamo Colleges District Public Relations to ensure brand consistency in campaigns and initiatives, leading to 40% increase in brand recognition among stakeholders.
• Conducted comprehensive interface analyses, proposed design alterations, and utilized Google Analytics to optimize user experience, which improved user session times by an average of 20%.
• Transformed conceptual ideas into actionable design items, crafting site maps, wireframes, and mockups using tools like Figma and Adobe XD, expediting project completion rates by 15%.
• Engaged in cross-departmental collaborations to devise and deploy multimedia content, achieving 95% alignment with district and college needs.
• Maintained updated knowledge of digital media trends, technologies, and best practices, ensuring alignment with current specifications and leading to 10% overall system efficiency and adaptability.

• Developed and managed dynamic websites through CMS platforms, including Ektron, EpiServer, and SharePoint (2013 & 2016), resulting in a 20 increase in site traffic.
• Spearheaded organizational development course design within Canvas LMS.
• Played pivotal role in designing and updating college mobile applications.
• Extracted and presented vital analytics from Google Play and Apple Dev platforms to senior leadership.
• Led training sessions for faculty and staff on effective use of Web Content Management System, resulting in 40% reduction in user-reported issues, contributing to 20% rise in employee utilization.
• Designed comprehensive learning materials to enhance course content and improve learner accessibility, contributing to 15% rise in employee engagement and 10% improvement in course evaluation scores.
• Partnered with key stakeholders to define project parameters, ensuring alignment on scope and delivery timelines, which led to 95% of projects being delivered on time.

• Engineered intuitive user interfaces for Office of Technology Services using JavaScript, HTML, CSS, and Bootstrap Framework, resulting in 25% increase in end-user satisfaction.
• Collaborated with Public Relations department to showcase and advocate for web design implementations across 10+ departments and 30% increase in traffic.
• Ensured adherence to established policies and procedures, leading to 98% compliance rate; while continuously reviewing and updating them as necessary.
• Led and orchestrated over 25 stakeholder meetings, ensuring alignment on deliverables, timelines, and resolving any conflicts.
• Formulated and executed comprehensive project plans, achieving 90% on-time delivery rate.