Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lisa Garcia

Lisa Garcia

Springfield,MA

Summary

Experienced Tax Preparer skilled in tax software and preparation. Known for exceptional attention to detail and strong communication skills, ensuring compliance and client satisfaction.

Looking for an opportunity to further develop my professional skills and achievements. Always with honesty and integrity, I will look for the growth and expansion of any future employer.

Overview

8
8
years of professional experience

Work History

Tax Preparer

Jackson Hewitt
New Bedford, Massachusetts
10.2019 - 04.2025
  • Prepared individual and business tax returns for clients using tax software.
  • Reviewed financial documents to ensure compliance with tax regulations.
  • Assisted clients in understanding tax obligations and deductions available.
  • Maintained up-to-date knowledge of federal and state tax laws and changes.

Teller

NBCU
New Bedford, Massachusetts
07.2022 - 01.2023
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with account inquiries and transaction details.
  • Managed cash drawer, ensuring balanced daily transactions.
  • Promoted bank services to enhance customer engagement.

Customer Service Supervisor

Christmas Tree Shops
North Dartmouth, Massachusetts
10.2021 - 07.2022
  • Supervised daily operations and ensured efficient customer service delivery.
  • Resolved customer inquiries and complaints promptly to enhance satisfaction.
  • Coordinated schedules to optimize team coverage during peak hours.
  • Answered phone calls and responded to questions and concerns.
  • Balancing register and closing the store

Cashier

Toys"R"Us
Swansea, Massachusetts
10.2017 - 03.2018
  • Scanned items and processed customer transactions efficiently.
  • Maintained clean and organized checkout areas for customer convenience.
  • Assisted customers in locating products throughout the store.

Customer Service Manager

Walmart
Swansea, Massachusetts
04.2017 - 09.2017
  • Managed customer inquiries and resolved issues promptly.
  • Supervised daily operations to ensure high service standards.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Managed cash register operations, and refilled the cash dispenser from self-checkout.
  • Handled money according to company policy.

Education

High School Diploma -

New Bedford High School
New Bedford, MA
05-2014

Skills

  • Tax software
  • Tax preparation
  • Customer relationship management
  • Team leadership
  • Cash handling
  • Point of sale

Languages

Spanish
Professional

Timeline

Teller

NBCU
07.2022 - 01.2023

Customer Service Supervisor

Christmas Tree Shops
10.2021 - 07.2022

Tax Preparer

Jackson Hewitt
10.2019 - 04.2025

Cashier

Toys"R"Us
10.2017 - 03.2018

Customer Service Manager

Walmart
04.2017 - 09.2017

High School Diploma -

New Bedford High School

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