LISA GAY
12010 GREENGATE DR,FL
Summary
Motivated Academic Advisor with exceptional written and verbal communication skills. Successful at guiding students through course registration steps, course selection and academic planning. Expertise in goal setting and active listening. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Education Advisor
Digital Media Solutions
03.2019 - Current
- Enhanced student success by providing tailored educational guidance and support to diverse learners.
- Strengthened relationships with community partners, fostering a network of resources for students and families.
- Evaluated student performance data to identify areas requiring targeted interventions and support.
- Collaborated with colleagues to develop innovative teaching strategies that improved overall instructional effectiveness.
- Provided ongoing feedback to students, helping them build confidence in their abilities and improve their academic skills.
- Mentored new Education Advisors by sharing best practices and providing constructive feedback on their work performance.
- Participated in professional development opportunities to stay current with industry trends and enhance personal skill set as an Education Advisor.
Manager
SAFE GUARD AMERICA
01.2009 - 02.2019
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Associate of Science -
ST PETERSBURG COLLEGE
CLEARWATER FL08.2025
Skills
- Higher Education
- Career Guidance
- Academic Advising
- Differentiated Instruction
- Conflict Resolution
- Teaching Strategies
- Talent Development
Timeline
Education Advisor
Digital Media Solutions
03.2019 - Current
Manager
SAFE GUARD AMERICA
01.2009 - 02.2019
Associate of Science -
ST PETERSBURG COLLEGE
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