MATTHEW HARMON
Shawnee,Kansas
Summary
Motivated and creative individual seeking EMS coach II position that enables my abilities from past experiences. Great organizational skills. Finds great fulfillment in meeting people of diverse
backgrounds. Thrives in a performance focused environment. Willing to learn new skills and open to new ideas. Six years experience working in higher education field.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Education Advisor
Education Dynamics-Liquid Education
Lenexa, KS
02.2019 - Current
- Motivated and creative individual actively seeking a position that enables my abilities from past experiences
- Great organizational skills
- Finds great fulfillment in building and maintain relationships
- Thrives in a team driven environment
- Willing to learn new skills and open to new ideas
- Strong customer service skills with 20+ years experience
- Responsible for taking inbound calls from vendors and prospects to assist them in connecting with and developing a lead for a higher educational institution
- Explain products or services of schools by gathering information of prospects goals to determine the appropriate institution
- Build rapport with the prospect to better target the needs and interests of individuals
- Data Entry
- Began as Education specialist, as of July 2019 promoted to Education Advisor- served in leadership role, training and mentored new agents.
- Also served as member of agent advisor board.
Academic Advisor
TMI, Inside Academics
Lenexa, KS
01.2017 - 02.2019
- Consistently meets specific sales goals and quality assurance requirements
- Helps non-traditional students assess their college and university options as they explore continuing their education.
Store Manager
GNC
Kansas City, MO
08.2015 - 04.2016
- Merchandized, cashiered, consultive sales in service minded environment
- Balanced Sales, store growth, promotions, supervised 4-6 employees, managed schedules, performed shrink count and other store functions in continuity
Housekeeping/ Front desk
Crossroad Inn and Suites, Holiday Inn Express
10.2013 - 09.2014
- Maintained high quality standard for guest rooms, hallways, and other common areas
- Transported heavy appliances, furniture and equipment
- Operated power equipment such as wet and dry vacuums and snow blowers
- Performed minor plumbing and building repairs
- Removed debris and snow from parking lots and sidewalks
- Assisted in unloading deliveries/ stocked storage areas
- Responsible for checking rooms for quality control.
Manager
N That Pawn & Flea Market
10.2008 - 09.2013
- Established customer relationships and maintained high service standards
- Created, Operated and maintained internet sales
- Organized important documents such as store sales, inventory records and customer loans
- Creativity and organization lead to successful outcomes and improved efficiency of operations.
Night Supervisor/ Assistant Manager
Country Fresh Market
03.2007 - 10.2008
- Responsible for quality assurance and operations of the store; Managed a shift from20 employees
- Demonstrated customer service with a friendly and professional attitude
- Assisted on front line (cashier)
- Counted registers; completed daily reports at end of shift/day.
Youth/Children Care Coordinator
Clark Community Mental Health Center
Monett, MO
07.2003 - 09.2008
- Linked children and families to resources, mentored and provided respite care in the community; Facilitated meetings with consumers, families and other agencies
- Served on committees for special events
- Composed treatment plans, quarterly reviews, daily case notes, and other documents as needed for clients
- Spearheaded organizing a youth center in a rural community to assist with multiple clients needs for socialization.
Education
Bachelor of Arts - Urban Studies, Minors: Biology/ Psychology
Mid America Nazarene University
Olathe, KS 08.1998 - 05.2003
Skills
Proficient in Microsoft Word and Excel
Goal Oriented
Team collaboration, leadership and coaching
Maximizing profitability
Higher education practices knowledge
Excellent oral and written communication
Data-driven decision making
Timeline
Education Advisor
Education Dynamics-Liquid Education
02.2019 - Current
Academic Advisor
TMI, Inside Academics
01.2017 - 02.2019
Store Manager
GNC
08.2015 - 04.2016
Housekeeping/ Front desk
Crossroad Inn and Suites, Holiday Inn Express
10.2013 - 09.2014
Manager
N That Pawn & Flea Market
10.2008 - 09.2013
Night Supervisor/ Assistant Manager
Country Fresh Market
03.2007 - 10.2008
Youth/Children Care Coordinator
Clark Community Mental Health Center
07.2003 - 09.2008
Bachelor of Arts - Urban Studies, Minors: Biology/ Psychology
Mid America Nazarene University
08.1998 - 05.2003