Open To Work
Lisa G. Gipson
Gaming Compliance/Regulation
Altus,OK
Summary
Innovative Deputy Director offering expertise in regulatory compliance, audit procedures, project management, policy writing, developing procedures, and training employees. Strong history of providing excellent team leadership and management training programs to foster staff development. Outstanding program management capabilities with advanced knowledge in supervising gaming, compliance teams, and audits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
As management professional, demonstrated capability in driving organizational success through strategic planning and operational oversight. Proven ability to foster collaborative team environments and deliver impactful results. Reliable and adaptable, with strong skills in leadership and project management.
Overview
13
13
years of professional experience
Work History
Deputy Director
Shawnee Tribe Gaming Commission
2022.05 - 2025.03
- Assist the Executive Director in daily decision-making. Responsible for the day-to-day activities, including implementing and enforcing the rules and regulations. Maintained all files and records. Writing policies for the Commission. Supervised all staff. Approve or disapprove gaming license applications.
Compliance Officer • Lead
STGC
2019.07 - 2022.05
- Developed this department by creating policies, procedures, and guidelines. Enhanced regulatory, strategic, and operational performance to align with federal regulations. Monitored compliance with processes, policies, procedures, and standards concerning the collection and management of Casino operations.
Main Teller
Western Bank, Formerly Gruver State Bank
2017.11 - 2019.07
- Processed customer transactions efficiently and accurately, ensuring high levels of service satisfaction.
- Managed cash drawer, balancing daily transactions to maintain financial integrity.
- Assisted customers with account inquiries, providing timely solutions to enhance their banking experience.
- Collaborated with team members to streamline teller operations and improve workflow efficiency.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Monitored and reported suspicious activity in line with bank security policies.
- Executed wire transfers, stop payments and account transfers.
Quality Assurance Specialist
Chickasaw Nation Office of The Gaming Commissioner
2012.06 - 2017.07
- Inspected, verified, and documented electronic gaming components for electronic gaming machines. Utilized multiple test equipment for the verification process. Conduct server verifications. Data entry of verification results. Provided guidance and training to new personnel. Participated in an on-call rotation to answer emails and verify “Wide Area Progressive” WAP.
Education
Master of Science - Native American Leadership
Southeastern OK State University
Durant, OK12.2021
Bachelor of Science - Business/General
Southeastern OK State University
Durant, OK05.2007
Skills
- Leadership Techniques
- Policy Writing
- Employee Training and Development
- Licensing Regulations
- Microsoft Office
- Program management
- Process updates
- Strategic planning
- Change management
- Program implementation
- Process improvements
- Policy analysis
- Organizational development
- Budget development
- Regulatory compliance
- Financial management
- Meeting facilitation
Timeline
Deputy Director
Shawnee Tribe Gaming Commission
2022.05 - 2025.03
Compliance Officer • Lead
STGC
2019.07 - 2022.05
Main Teller
Western Bank, Formerly Gruver State Bank
2017.11 - 2019.07
Quality Assurance Specialist
Chickasaw Nation Office of The Gaming Commissioner
2012.06 - 2017.07
Bachelor of Science - Business/General
Southeastern OK State University
Master of Science - Native American Leadership
Southeastern OK State University
LEADERSHIP
- OhSoFree-I served on the Board of an online Women’s Ministry, which included writing a monthly blog.
- Emmaus – I served as Secretary for a (3) three-year term and as a Lay Director.
COMMUNICATION
Team building in the workplace is very important to me. It builds communication and camaraderie within the team. It teaches each person how to appreciate the other person. I set aside one day as a team-building day for my staff. I had multiple team games. This day was a huge hit with the staff.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteLEADERSHIP
- OhSoFree-I served on the Board of an online Women’s Ministry, which included writing a monthly blog.
- Emmaus – I served as Secretary for a (3) three-year term and as a Lay Director.