Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Grasse

Melvin Village,NH

Summary

Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.

Overview

2026
2026
years of professional experience

Work History

Executive Director, Intake, Optimization & Platform Evolution

Comcast
09.2024 - Current
  • Led enterprise-wide automation, saving 1,520+ hours and preserving ~$400K annually.
  • Drove partner alignment on standardization, cutting time and costs.
  • Building unified design and orchestration process to cut build time by 50% and save ~$152K/year.
  • Overhauled intake/prioritization process for speed, transparency, and alignment.
  • Coached leaders toward strategic thinking and succession readiness.
  • Developed strategic initiatives to enhance organizational effectiveness and achieve long-term goals.
  • Led cross-functional teams to implement process improvements and drive operational efficiency.
  • Managed budgets and resources, ensuring sustainable financial health of the organization.

Executive Director, Pricing & Packaging Go To Market

Comcast
03.2022 - 09.2024
  • Delivered high-impact initiatives under tight deadlines and complex conditions, consistently producing high-quality, timely results.
  • Led key optimizations including offer and eligibility grid eliminations, improving efficiency and reducing complexity.
  • Oversaw budget management, ensuring effective allocation of resources across departments.
  • Implemented performance metrics to evaluate program effectiveness and drive continuous improvement.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.

Director, ISS Billing Systems HQ

Comcast
01.2020 - 01.2022
    • Restructured Go-To-Market team to enable national standardization, streamline operations, and support cross-functional training.
    • Partnered with Marketing and IS to align priorities, support mass change initiatives, and maintain delivery of ~250 monthly offer tickets.
    • Led major launches including Connect 2020, Digital Essentials, Business Choice, Bulk XOE trials, and HBOMax rebrand.
    • Accelerated innovation through improved intake prioritization, early engagement models, and offer visibility/eligibility enhancements.
    • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
    • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
    • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

Leader, Billing Systems NED

Comcast
2008 - 01.2020
  • Elevated team performance through thoughtful coaching, strategic delegation, and transparent capacity management, driving collaboration and long-term architectural integrity.
  • Developed strategic initiatives to improve operational efficiency and reduce costs.

Education

Education & Professional Development

Skills

  • Organizational transformation strategy
  • Process optimization
  • Collaborative leadership
  • Organizational change management
  • Executive coaching
  • Stakeholder engagement
  • Analytical decision making
  • Program management
  • Platform enhancement

Timeline

Executive Director, Intake, Optimization & Platform Evolution

Comcast
09.2024 - Current

Executive Director, Pricing & Packaging Go To Market

Comcast
03.2022 - 09.2024

Director, ISS Billing Systems HQ

Comcast
01.2020 - 01.2022

Leader, Billing Systems NED

Comcast
2008 - 01.2020

Education & Professional Development

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Lisa Grasse