Summary
Overview
Work History
Education
Skills
Certification
Nursing License
Timeline
Generic

Lisa Green

Melbourne

Summary

Dynamic Senior Inpatient Care Manager at Optum with expertise in utilization management and staff supervision. Proven ability to enhance patient outcomes through effective service coordination and multidisciplinary collaboration. Skilled in training and mentoring, fostering a culture of excellence among a team of 25 care managers. Committed to optimizing healthcare delivery and patient support.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Inpatient Care Manager

Optum
06.2018 - Current

Supervise team of 25 Inpatient Care Managers, attend weekly multidisciplinary rounds, education of new hires, subject matter expert in utilization review and discharge planning,

RN Case Manager

Health First's Holmes Regional Medical Center
02.2015 - 05.2018
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.

RN Case Manager

Nationwide Children's Hospital
09.2008 - 06.2013
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.

Education

Master of Science - Nursing Leadership And Management

Capella University
Minneapolis, MN
12-2023

Bachelor of Science - Nursing

Neumann University
Aston Mills, PA
05-1992

Skills

  • Case assessments
  • Clinical documentation
  • Service coordination
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Staff supervision
  • Epic systems
  • Performance metrics
  • Project oversight
  • Clinical staff management
  • Basic life support for health care providers (BLS)
  • Utilization management

Certification

  • American Heart Association Basic Life Support Training - 9/2023-9/2025

Nursing License

 Florida and Multistate Registered Nurse 9388675

Timeline

Senior Inpatient Care Manager

Optum
06.2018 - Current

RN Case Manager

Health First's Holmes Regional Medical Center
02.2015 - 05.2018

RN Case Manager

Nationwide Children's Hospital
09.2008 - 06.2013

Master of Science - Nursing Leadership And Management

Capella University

Bachelor of Science - Nursing

Neumann University