Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

April Burke

Program Director
Fayetteville,NC

Summary

Dynamic Senior Care Manager with a proven track record at Care Design NY, enhancing patient outcomes through compassionate care planning and clinical assessments. Expert in optimizing resource allocation and fostering community partnerships, driving continuous improvement in care quality. Skilled in healthcare regulations and committed to delivering high-quality, patient-centered services.

Overview

28
28
years of professional experience

Work History

Senior Care Manager

Care Design NY
07.2018 - Current
  • Streamlined communication between multidisciplinary teams, resulting in improved patient outcomes and satisfaction.
  • Enhanced patient care by developing and implementing comprehensive care plans tailored to individual needs.
  • Optimized resource allocation through effective caseload management, prioritizing high-risk cases for immediate attention.
  • Developed strong relationships with patients'' families to better understand their unique circumstances, fostering trust and open communication channels.
  • Managed a team of healthcare professionals, ensuring consistent delivery of high-quality care services.
  • Identified resources within the community to assist patients with their diverse needs, such as transportation or financial assistance programs.
  • Maintained thorough documentation of all care management activities to ensure compliance with regulatory standards and facilitate interdisciplinary collaboration.
  • Continuously updated professional knowledge through participation in industry conferences, seminars, webinars, or workshops related to senior care management trends and best practices.

Program Director of MSC

Sullivan ARC
05.2016 - 07.2018
  • Provided ongoing direction and leadership for program operations.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Advanced community outreach efforts by forging strong relationships with local partners.
  • Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.

Program Director

Crystal Run Village
07.1997 - 07.2014
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Developed [Type] program from ground up, laying out framework, and defining roles.
  • Analyzed program data to inform decision-making and improve outcomes, leveraging advanced analytics tools.

Education

Mount Saint Mary's University
Newburgh, NY
05-2009

Skills

  • Compassion and empathy
  • Clinical assessment
  • Care planning
  • Healthcare regulations
  • Case assessments
  • Medication reviews
  • Care quality assessments
  • Care oversight

Accomplishments

President of SANYS-U for the Arc of Sullivan


CPR/First Aid Instructor


Enon Bible College Pastor of Holydeliverence temple from 2010 to present date

Timeline

Senior Care Manager

Care Design NY
07.2018 - Current

Program Director of MSC

Sullivan ARC
05.2016 - 07.2018

Program Director

Crystal Run Village
07.1997 - 07.2014

Mount Saint Mary's University

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April BurkeProgram Director