Michelle Taylor
Allentown,PA
Summary
Empathetic care manager with several years of experience supporting patients with daily health functions and comfort. Deliberate support personnel providing complex solutions to enduring patient concerns. Practical care organizer with time-tested history of successfully supervising skilled medical teams. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
1
1
year of professional experience
Work History
Senior Care Manager
Family
Staten Island, NY
01.2024 - 04.2024
- Assisted with financial matters, such as budgeting, paying bills and managing finances.
- Maintained communication with family members regarding changes in health status or progress towards goals.
- Assisted with meal planning to meet nutritional plans.
- Attended and actively participated in meetings to provide and receive information on patient progression.
- Collaborated with outpatient team to identify patients for handover and post-discharge follow-up.
- Developed and maintained detailed client service plans, focusing on individual needs.
- Created and implemented strategies designed to improve the overall wellbeing of clients.
Child Caregiver
n/a
Brooklyn, NY
01.2023 - 01.2024
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Supervised meal times to ensure proper nutrition and hydration.
- Administered medication in accordance with physician's instructions.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Communicated with parents about daily activities and any concerning behaviors.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Observed and monitored children's play activities.
- Maintained safe play environment.
Education
High School Diploma -
William Allen High School
Allentown, PA05-2026
Skills
- Compassion and Empathy
- Treatment management
- In-home care plans
- Outcome assessment
- Care oversight
- Patient & family support
Affiliations
- I enjoy photography, drawing, and organizing.
Accomplishments
- Awards in Math and Science
Languages
English
Professional
References
References available upon request.
Timeline
Senior Care Manager
Family
01.2024 - 04.2024
Child Caregiver
n/a
01.2023 - 01.2024
High School Diploma -
William Allen High School
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