Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Gregorich

South Bend,IN

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Customer Service/Cashier/Food Preparation

Dairy Queen Grill & Chill
04.2023 - Current
  • Greet customers entering store and respond promptly to customer needs.
  • Operate cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Holland Motor Freight
01.2010 - 07.2023
  • Track Shipments
  • Answer customer phone calls
  • Update freight bills into the system
  • Voucher accounts payables
  • Code accounts payable
  • Manifest outbound drivers
  • OS&D experience
  • Velocity center
  • Image BOL
  • Driver check-in
  • Citrix workplace system
  • FMS

Cashier/Waitress/Hostess

The Shindig Kitchen
08.2020 - 08.2022
  • Answer phone
  • Take food orders
  • Bus tables
  • Make sandwiches and appetizers
  • Provide great customer service


Customer Service Representative

Alvan Motor Freight
07.2004 - 08.2008
  • Answer phone
  • Provide customer service
  • Track shipments
  • Enter freight bills into the system
  • AS400 system

Waitress/Cashier

Miller's Home Cafe
06.1987 - 08.2002
  • Built relationships with customers to encourage repeat business.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Completed cash or credit payments via card processing systems.

Education

No Degree - Accounting/Business

Ivy Tech Community College
South Bend, IN

Certificate - Accounting Management

Michiana College

Skills

  • Data Entry
  • Customer Account Management
  • Accounts Payable
  • Citrix
  • FMS
  • Image BOL
  • OS&D
  • Time Management
  • Cash Management
  • Product and Service Sales
  • Coin and Currency Counting
  • Cooperative Attitude
  • Customer Service
  • Process Payments
  • Customer Relationship Management

References

Geff Oakley

Terminal Manager

Holland Motor Freight

(586) 215-0381


Kurt Kopczynski

Former Terminal Manager of 13 years

Holland Motor Freight

(574) 217-5800


Lori Borders

Franchise Owner

Dairy Queen

(574) 286-8567


Timeline

Customer Service/Cashier/Food Preparation

Dairy Queen Grill & Chill
04.2023 - Current

Cashier/Waitress/Hostess

The Shindig Kitchen
08.2020 - 08.2022

Customer Service Representative

Holland Motor Freight
01.2010 - 07.2023

Customer Service Representative

Alvan Motor Freight
07.2004 - 08.2008

Waitress/Cashier

Miller's Home Cafe
06.1987 - 08.2002

No Degree - Accounting/Business

Ivy Tech Community College

Certificate - Accounting Management

Michiana College

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Lisa Gregorich