Professional Summary
Overview
Work History
Education
Skills
Timeline

Lisa Gudowski

The Buzz Salon
Duluth,MN
34
years of professional experience

Dynamic real estate agent with a proven track record at Coldwell Banker Realty, excelling in customer service and negotiation. Adept at leveraging market analysis to guide clients, I foster strong relationships and ensure seamless transactions. My leadership and communication skills drive repeat business and referrals, enhancing client satisfaction and loyalty.

Work History

Manager/Sales/Customer Service

34 Years 5 Months
Younkers | 05.1992 - 2018
  • Supported sales floor operations to maintain strong customer service and merchandising standards.
  • Assisted associates with daily task assignments and reinforced performance expectations.
  • Helped coordinate staffing schedules to keep coverage during busy retail hours.
  • Tracked inventory levels and corrected stock mismatches to support product availability.
  • Addressed customer concerns quickly while protecting service quality and store reputation.
  • Maintained visual presentation standards across departments in line with store guidelines.
  • Completed multiple assignments within established timeframes.
  • Improved customer satisfaction by resolving disputes quickly, keeping communication open, and delivering quality service.
  • Helped achieve departmental goals by following strategic plans and performance measures.

Real Estate Agent

5 Years 9 Months
Coldwell Banker Realty | 01.2021 - Current
  • Advised buyers and sellers on pricing, market trends, and transaction strategy.
  • Coordinated property showings, open houses, and client follow-ups to support timely decisions.
  • Prepared comparative market analyses using MLS data to guide listing recommendations.
  • Promoted properties through online listings, photography coordination, and targeted outreach.
  • Supported offer and counteroffer negotiations to align client goals with contract terms.
  • Processed purchase and sale paperwork while tracking contract compliance and deadlines.
  • Updated CRM records and client communications to monitor opportunities and pipeline activity.
  • Worked with lenders, inspectors, and attorneys to keep transactions moving smoothly.
  • Managed contracts, negotiations, and sales activity to close purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Kept client relationships active to support repeat business and referrals.
  • Built client relationships through networking, postcards, and cold calling.
  • Researched market conditions to provide accurate guidance on trends and pricing strategy.

Manager/Hairstylist

34 Years 4 Months
The Buzz Salon | 06.1992 - Current
  • Supported daily salon operations to keep client flow smooth and service consistent.
  • Assigned staff schedules to balance coverage, appointments, and peak demand periods.
  • Trained team members on client care, front desk tasks, and service standards.
  • Tracked inventory levels and reordered supplies to avoid service delays.
  • Managed costs to keep business within budget and support profit growth.
  • Built and maintained customer and supplier relationships through account development.
  • Updated safety procedures to support secure working conditions for staff.
  • Promoted company culture centered on employee engagement, collaboration, and continuous learning.
  • Improved marketing efforts to attract new customers and promote business.
  • Consulted with hair clients and communicated clearly to shape hair vision.
  • Performed hair color artistry with strong technical skill.
  • Created welcoming salon atmosphere for clients to unwind and relax.

Education

Master of Real Estate Development - Real Estate

The CE Shop | Duluth, MN | 01.2021

Cosmetologist - Cosmetology

Cosmetology Careers Unlimited | Duluth, MN | 06.1992

Skills

Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Goal setting
Clear communication
Teamwork and collaboration
Multitasking

Timeline

Real Estate Agent

Coldwell Banker Realty
01.2021 - CurrentRead More

Manager/Hairstylist

The Buzz Salon
06.1992 - CurrentRead More

Manager/Sales/Customer Service

Younkers
05.1992 - 2018Read More

The CE Shop

Master of Real Estate Development from Real Estate
Read More

Cosmetology Careers Unlimited

Cosmetologist from Cosmetology
Read More
Lisa Gudowski