Lisa Guerriero

.

• Open all contracts, compose Critical Dates Letters for entire Park Cities office totaling over 300 contracts through March 2024.
• Communicate daily with all Buyers, Sellers, and Real Estate Agents. Scheduled closings, couriers and out of town notaries.
• Collaborated closely with brokers, attorneys, lenders, surveyors, title companies, appraisers and other professionals to facilitate smooth closure of transactions.
• Ensured proper distribution of funds according to instructions from parties involved in the transaction.
• Promoted first-time-right and on-time mentality to eliminate errors and rework, resulting in satisfied customers with no surprises.

• Managed the front desk operations, including scheduling appointments and distributing mail.
• Maintained calendars and scheduled meetings for department staff members.
• Ordered supplies for the office and maintained inventory records.
• Greeted visitors and showed them to closing rooms.
• Answered and directed incoming calls for over 150 employees and searched online files for clients quickly to shorten wait time with excellent customer service.

• Cultivate and build rapport with realtors and maintain current MLS status of homes sold
• Utilize Salesforce software to simplify communication with builder and clients
• Assisted with the sales of 25 homes within 7 months-$16,000,000
• Greet, educate, develop and maintain a relationship with prospects and buyers
• Follow up, communicate, and perform with a strong sense of urgency and prioritize tasks

• Built a juvenile bedding, clothing, and accessories business from the ground up and grew it to 50+ retail store accounts.
• Managed production team of 10 employees
• Implemented marketing and sales strategies at industry trade shows to promote brand awareness
• Managed all aspects of operations, sales and marketing, revenue generation, recruitment and hiring, staff training, talent development, finance and accounting, and business administration
• Generated 10% profit the 1st and 2nd years, and 12%, 18%, and,25% in the next 3 years.