Open To Work
Lisa Guyton
Shalimar
Summary
Detail-oriented professional with expertise in appointment scheduling, customer service, and electronic health records management. Committed to enhancing patient interactions and streamlining calendar management processes.
Overview
24
24
years of professional experience
Work History
Caregiver
Kay Guyton
Shalimar
10.2024 - 03.2025
- Provided compassionate care and support for an ailing family member, ensuring comfort and dignity at all times.
- Managed daily schedules, medication administration, and appointment coordination with precision and attention to detail.
- Maintained a clean, organized environment and handled sensitive situations with professionalism and empathy.
Extended Business Office Specialist
Credit Business Services of Fort Walton Beach
Fort Walton Beach
10.2022 - 10.2024
- Managed invoicing, accounts receivable, and collections, ensuring accuracy and timely financial processing for multiple accounts.
- Coordinated scheduling and account setup, demonstrating strong organizational skills and attention to detail.
- Handled sensitive conversations with clients, maintaining professionalism and clarity.
- Supported front desk operations by assisting coworkers and adapting quickly to changing priorities.
- Maintained compliance with state regulations
Centralized Scheduler
White-Wilson Medical Center
Fort Walton Beach
01.2022 - 09.2024
- Delivered excellent customer service while managing high call volumes in a multi-specialty medical office.
- Utilized EMR (Athena) for accurately scheduling, insurance verification, and documentation.
- Optimized patient flow and appointment calendars, ensuring efficiency and minimal wait times.
- Communicated effectively with patients and providers, maintaining professionalism in a fast-paced environment.
- Demonstrated adaptability and problem-solving skills under pressure.
Assistant Manager/Loan Specialist
Tennessee Quick Cash
Nashville
06.2016 - 09.2020
- Provided exceptional customer service while managing financial transactions with accuracy and integrity.
- Analyzed client information to recommend appropriate financial solutions and maintained compliance with state regulations.
- Balanced cash drawers and vault daily and throughout the day with zero discrepancies, performed cash audits for accuracy and new loan audits for compliance with state regulations demonstrating strong attention to detail and organizational skills.
- Trained new employee's and managed multi-line phone system in a busy office environment.
Caregiver/Personal Assistant
Timothy M Guyton, Sr
Ardmore
02.2010 - 02.2016
- Assisted with activities of daily living (ADLs), medication management and appointment scheduling for a family member.
- Maintained an organized household and managed a large property, demonstrating multi-tasking and time management skills.
- Provided transportation and ensured all appointments and care needs were met efficiently.
Rehabilitation Technician
Lincoln County Healthcare System/Patrick Rehab
Fayetteville
12.2000 - 10.2008
- Assisted physical therapists (PTs), occupational therapists (OTs), and speech pathologist with patient treatments per care plans.
- Managed chart documentation, filing, and ensured compliance with state Healthcare regulations.
- Coordinated communication with physicians for necessary documentation and signatures.
- Supported wound care and maintained a clean, organized clinical environment.
Education
Associate of Applied Science - Computer Aided Drafting
Calhoun Community College
Decatur, AL03-2007
Associate of Applied Science - Computer Aided Drafting
Motlow State Community College
Fayetteville, TN03-2005
Bachelor of Science - Licensed Practical Nursing
Tennessee Tech @ Pulaski
Pulaski, TN02-2000
Associate of Science - Certified Nursing Assistant
Tennessee Tech @ Pulaski
Pulaski, TN10-1998
High School Diploma -
Lincoln County High School
Fayetteville, TN05-1985
Skills
- Medical Office Experience
- EHR management
- Insurance Verification
- Appointment Scheduling
- Calendar Management
- Front Desk Reception
- Customer Service
- Patient Interaction
- Microsoft Office
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $1000/hrTimeline
Caregiver
Kay Guyton
10.2024 - 03.2025
Extended Business Office Specialist
Credit Business Services of Fort Walton Beach
10.2022 - 10.2024
Centralized Scheduler
White-Wilson Medical Center
01.2022 - 09.2024
Assistant Manager/Loan Specialist
Tennessee Quick Cash
06.2016 - 09.2020
Caregiver/Personal Assistant
Timothy M Guyton, Sr
02.2010 - 02.2016
Rehabilitation Technician
Lincoln County Healthcare System/Patrick Rehab
12.2000 - 10.2008
Associate of Applied Science - Computer Aided Drafting
Calhoun Community College
Associate of Applied Science - Computer Aided Drafting
Motlow State Community College
Bachelor of Science - Licensed Practical Nursing
Tennessee Tech @ Pulaski
Associate of Science - Certified Nursing Assistant
Tennessee Tech @ Pulaski
High School Diploma -
Lincoln County High School