Lisa Hall
Gatesville,TX
Summary
Accomplished Program Support Specialist with expertise in expense auditing and travel coordination at ManTech. Demonstrated effective communication and problem-solving skills, enhancing operational efficiency. Successfully managed administrative support for over 229 personnel, ensuring compliance and timely reimbursements. Proficient in timekeeping systems and document processing, delivering impactful training sessions to improve team collaboration.
Overview
25
25
years of professional experience
1
1
Certification
Work History
DOS Program Support Specialist
ManTech Telecommunications & Information Systems
Herndon, Virginia
03.2019 - Current
- Conducted audits of employee expense reports for accuracy and compliance with ManTech policies.
Matched receipts to line items on expense reports, verifying timesheets and project activity IDs.
Contacted employees regarding incomplete or incorrect submissions, providing assistance with travel and expense inquiries.
Delivered ad hoc training sessions on completion of expense reports and travel authorizations.
Reviewed additional information and coordinated with ManTech Finance Team to resolve issues efficiently.
Collaborated with PMO team members to ensure timely reimbursement for employees.
Executed various administrative and operational duties as assigned.
Program Specialist I
ManTech Telecommunications & Information Systems
Fort Hood, Texas
01.2001 - 02.2019
- Provide administrative management support to the Field Office Site Director, management and staff. Provide support in all travel arrangements and expense reports. Provide program management support to
over 229 site personnel for time cards. Maintain all Administrative/Historical records for site personnel. Assist the Site Manager with all responsibilities and duties, such as assigning work schedules, financial
management. Recommend process changes to maintain efficiency and logic of operation in a very fast paced and ever changing environment. Coordinate external vendor requirements. Input and maintain
tracking information for personnel deployed to South West Asia (SWA) in particular, Operation Iraqi Freedom / Operation Enduring Freedom, in a statistical Database, Synchronized Pre Deployment &
Operational Tracker (SPOT), for the purpose of recording and monitoring the status of personnel within the European theater to coordinate and implement SOFA & TESA requests. Process documents
required for personnel traveling overseas. Input, coordinate and maintain all deployed personnel’s proprietary information, Letter of Authorization (LOA) and required theater documentation. Maintain
contractual documentation such as “DOD Contract Security Classification of Solicitation / Modification of Contract” (Exception to SF30). PeopleSoft (PS): Time and Labor/Work Authorization, Forms/Evals/
Expenses, Roles/Editing Reports and Cash Advance Requests. BrassRing:Entering IAS forms for candidate for Personnel Requisitions. Constant View: Enter Reports, employee tracking andTrain site
personnel on the use of PS.
Education
High School Diploma -
Lampasas High School
Lampasas, TX05-1988
Skills
- Expense auditing
- Travel coordination
- Financial reporting
- Administrative support
- Timekeeping systems
- Document processing
- Effective communication
- Team collaboration
- Detail orientation
- Record-keeping practices
- Training delivery
- Problem solving
Accomplishments
- Multiple Personnel Recognition Awards
Certification
Hold a Government Secret Clearance
Timeline
DOS Program Support Specialist
ManTech Telecommunications & Information Systems
03.2019 - Current
Program Specialist I
ManTech Telecommunications & Information Systems
01.2001 - 02.2019
High School Diploma -
Lampasas High School