Lisa Hardy
Jacksonville
Summary
Customer Service/Cash Handling focused professional with strong understanding of accounting operations. Offering excellent experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Detail oriented, flexible and easily abatable to changes.
Overview
45
45
years of professional experience
Work History
Cash Coordinator
The Florida Times Union Newspaper
Jacksonville, FL
03.1981 - Current
- Trained team members on 10-key operations, cash handling and maintaining balanced condition with data processing
- Prepare Deposits
- Update Cash Book and Accounts
- Communicate with customers and team members to solve problems.
- Led opening/closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Received and processed customer payments.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Part- TIme Retail Sales Representative
Various Part-Times Retails
Jacksonville, FL
01.1983 - 01.1993
- Providing sales and customer service in variety of retail settings.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Inspected merchandise for quality and arranged proper display location on floor.
Education
Some College (No Degree) - Supervisory Training
Jacksonville University
Jacksonville, FLHigh School Diploma -
Jean Ribault Senior High
Jacksonville, Fl05.1979
Skills
- Cashier Training
- Multi-Tasking
- Knowledge of Proper Cash Handling
- Customer Service
- Training and Development
- Conflict Resolution
- Financial Management
- Team Building
- Leadership
- 10 Key Touch
- Cash Applications and Deposits ( Cash, Credit Cards, ACH, EFT)
Timeline
Part- TIme Retail Sales Representative
Various Part-Times Retails
01.1983 - 01.1993
Cash Coordinator
The Florida Times Union Newspaper
03.1981 - Current
High School Diploma -
Jean Ribault Senior High
Some College (No Degree) - Supervisory Training
Jacksonville University