Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathalie Falu-Lebron

Franklin,LA

Summary

Accuracy-driven Cash Office Associate versed in entering data, reviewing transfers and checking balances. Well-organized and systematic with resourceful approach to challenges. Diligent professional with upbeat attitude and superior communication skills.

Overview

3
3
years of professional experience

Work History

Cash Office Associate

Super One Foods
New Iberia, LA
12.2023 - Current
  • Processed payments, reconciled accounts and made bank deposits.
  • Verified cash drawer, counted money and balanced receipts.
  • Handled customer transactions with accuracy and efficiency.
  • Resolved discrepancies between physical count of cash and register balance.
  • Maintained records of all daily transactions in an organized manner.
  • Trained new employees on proper cash handling techniques and policies.
  • Reconciled all sales at end of shift to ensure accuracy of funds received from customers.
  • Ensured compliance with all applicable laws, regulations, policies and procedures.
  • Prepared reports summarizing daily transactions for management review.
  • Processed refunds and credits due to customers in a timely manner.
  • Organized work area to maintain cleanliness and safety standards.
  • Prepared and checked cashier register tills.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.

Cash Office Associate

Super One Foods
Franklin, LA
07.2021 - 08.2023
  • Verified cash drawer, counted money and balanced receipts.
  • Handled customer transactions with accuracy and efficiency.
  • Assisted customers in locating products within the store.
  • Answered customer inquiries regarding payment options.
  • Maintained records of all daily transactions in an organized manner.
  • Resolved discrepancies between physical count of cash and register balance.
  • Performed opening and closing procedures according to established guidelines.
  • Provided excellent customer service by greeting customers promptly and courteously.
  • Identified suspicious activities or irregularities and reported to management immediately.
  • Trained new employees on proper cash handling techniques and policies.
  • Reconciled all sales at end of shift to ensure accuracy of funds received from customers.
  • Ensured compliance with all applicable laws, regulations, policies and procedures.
  • Utilized Point-of-Sale system for accurate processing of orders, returns and exchanges.
  • Managed change fund accurately throughout the day with minimal errors.
  • Prepared reports summarizing daily transactions for management review.
  • Operated a variety of office equipment such as calculators, scanners.
  • Organized work area to maintain cleanliness and safety standards.
  • Processed refunds and credits due to customers in a timely manner.
  • Assisted other departments when needed to ensure efficient operations.
  • Prepared and checked cashier register tills.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
  • Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
  • Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Education

High School Diploma -

Centerville High School
Franklin, LA
05-2023

Skills

  • Payment Transactions Processing
  • Cash Counting
  • Sales Recordkeeping
  • Cashier Supervision
  • Cash Reconciliation
  • Financial Reports Analysis
  • Cash Register Reconciliation
  • Cash Drawer Balancing
  • Cash Management
  • Payment Receipt
  • Customer Service Excellence
  • Customer Service And Assistance
  • Register Balancing
  • Cash Register Systems
  • Customer Satisfaction
  • Recordkeeping Skills
  • Records Management
  • Financial Record Keeping
  • Cashier Training
  • Preparing Bank Deposits

Languages

Spanish
Native/ Bilingual

Timeline

Cash Office Associate

Super One Foods
12.2023 - Current

Cash Office Associate

Super One Foods
07.2021 - 08.2023

High School Diploma -

Centerville High School

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Nathalie Falu-Lebron