Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paris Bonner

Houston,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining financial operations, notably at Ross Dress for Less. Skilled in cash handling and problem-solving, achieving significant improvements in cash office accuracy and customer loyalty. Excel in teamwork and organizational abilities, driving efficiency and positive outcomes in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Cash Office Associate

Ross Dress for Less
05.2024 - Current
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
  • Investigated discrepancies of cash register and POS System totals to resolve errors.
  • Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
  • Performed daily cash reconciliations to determine accuracy of financial reports.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Crew Member

McDonald's Restaurant
05.2023 - 04.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Retail Sales Associate

Victoria's Secret & PINK
10.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Crew Member Team Leader

Panera Bread
10.2021 - 04.2023
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
  • Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
  • Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.

Education

Associate Degree in Nursing - Nursing

Broward College
Fort Lauderdale, FL
06.2025

High School Diploma -

Nova High School
Davie, FL
06.2022

Skills

  • Cash Handling
  • Teamwork orientation
  • Numeric accuracy
  • Organizational abilities
  • Documentation skills
  • Paperwork coordination
  • Customer Service
  • Problem-solving abilities
  • Money handling abilities
  • Microsoft Excel
  • Payment Processing
  • Microsoft Outlook
  • Paperwork Processing
  • Multi-tasking strength
  • Stocking and Receiving
  • Product Sales
  • POS System Operation
  • Remote Desktop Support

Languages

English
Native or Bilingual

Timeline

Cash Office Associate

Ross Dress for Less
05.2024 - Current

Crew Member

McDonald's Restaurant
05.2023 - 04.2024

Retail Sales Associate

Victoria's Secret & PINK
10.2022 - 04.2023

Crew Member Team Leader

Panera Bread
10.2021 - 04.2023

Associate Degree in Nursing - Nursing

Broward College

High School Diploma -

Nova High School

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Paris Bonner