Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Hi, I’m
Lisa Hawkins
Operations Administrator
Memphis,TN
Summary
Overview
7
years of professional experience
1
Certification
Work History
Box LunchMemphis, Tennessee
Assistant Manager
10.2022 - Current
Job overview
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
HopeWorksMemphis, TN
Paralegal / Student Coordinator
02.2022 - 12.2022
Job overview
- Managed time efficiently in order to complete all tasks in accordance within State & Federal deadlines.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Updated, entered and reviewed student data.
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
- Helped students complete applications and navigate admissions processes.
- Set-up & proctor student enrollment & progress exams.
- Finalized and processed enrollment applications.
The Sear ShackMemphis, TN
Restaurant Manager
02.2017 - 02.2019
Job overview
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll, timekeeping, and paperwork for new hires and terminations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
High School
High School Diploma
University Overview
Skills
Recruiting and interviewing
Certification
Mental Health First Aid
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Box Lunch
10.2022 - Current
Mental Health First Aid
05-2022
Paralegal / Student Coordinator
HopeWorks
02.2022 - 12.2022
Restaurant Manager
The Sear Shack
02.2017 - 02.2019
High School
High School Diploma
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