Lisa Hawkins-Moody

• Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
• Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
• Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
• Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Answered central telephone system and directed calls accordingly.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

•Managed high volume of inbound calls efficiently.

Provided support in resolving account-related inquiries.

• Used digital radiography software to capture and analyze dental images for diagnostics.
• Prepared examination rooms by setting up instruments and materials.
• Utilized intraoral cameras to document patient conditions for treatment planning.
• Performed fluoride treatments, enhancing patient tooth strength and decay resistance.