Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Hemby

Greenville,NC

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress

Long Horn Steakhouse
08.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Certified Pharmacy Technician

Walgreens
01.2021 - 05.2023
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Coordinated verification and filling of more than 500+ daily prescriptions in high-volume outpatient pharmacy environment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Pharmacy Assistant

Medical Park Pharmacy
09.2015 - 08.2016
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.

Education

Associate of Applied Science - Nursing

Pitt Community College
Winterville, NC
05.2024

Bachelor of Science - Public Health

East Carolina University
Greenville, NC
05.2020

Skills

  • Problem-Solving Skills
  • Patient Confidentiality
  • Team Collaboration
  • Continuous Learning
  • Conflict Resolution
  • Effective Communication
  • Adaptability
  • Attention to Detail
  • EHR Configuration

Certification

  • Certified Pharmacy Technician, Walgreens - 2021-202
  • Basic Life Support (BLS), American Heart Association - 06/22-06/24

Timeline

Waitress

Long Horn Steakhouse
08.2022 - Current

Certified Pharmacy Technician

Walgreens
01.2021 - 05.2023

Pharmacy Assistant

Medical Park Pharmacy
09.2015 - 08.2016

Associate of Applied Science - Nursing

Pitt Community College

Bachelor of Science - Public Health

East Carolina University

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Lisa Hemby