Femi Siharat

• Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
• Collaborated with kitchen staff to ensure timely and accurate food delivery.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Assisted in training new staff on menu knowledge and service protocols.
• Handled cash transactions efficiently, ensuring accuracy during end-of-shift reconciliation.
• Upsold menu items, contributing to increased average check totals through effective communication.
• Resolved customer complaints swiftly, maintaining high satisfaction levels within the dining environment.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Proved successful working within tight deadlines and a fast-paced environment.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Processed orders and sent to kitchen employees for preparation.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Inspected dishes and utensils for cleanliness.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Checked guests' identification before serving alcoholic beverages.
• Increased sales significantly by upselling higher-end products to customers.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Maintained knowledge of current promotions and sales to provide accurate information to customers.
• Organized merchandise displays to optimize product visibility and accessibility on the sales floor.
• Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
• Collaborated with team members to achieve sales goals and improve store performance metrics.
• Trained new associates on customer service standards and operational procedures for seamless integration.
• Resolved customer complaints effectively, contributing to improved satisfaction ratings and repeat business.
• Participated in inventory management tasks, assisting with stock replenishment and loss prevention efforts.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Collaborated with team members to achieve monthly sales targets.

I am also currently enrolled in college I am a full time student at Sandhills community college. And I and currently studying radiology