Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lisa Henderson

Hammond,LA

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor. Dedicated [Job Title] with [Number] years of customer payment collection experience. Work areas have a history of being kept clean, neat, and professionally organized. When it comes to answering customers' questions and recording order information, professionalism is essential. Looking to put my [Number] years of experience working in [Type] environments to good use. Hardworking Cashier with a strong background in [Type] environments, as well as a high level of accuracy and efficiency. With a commitment to efficiency and accuracy, I am skilled at [Skill]. Ready to take the next step in my career as [Job Title]. Knowledgeable Certified Nursing Assistant with [Number] years of experience and a [Location] credential. With hands-on experience, eager to learn new skills and advance knowledge. Professional with [Number] years of healthcare experience who is physically fit and mentally sharp. Consistently develop strong relationships with patients and their families through empathetic communication, a respectful attitude, and excellent customer service. Process improvement, team building, and documentation are all areas where he excels. Skilled in record-keeping, appointment-setting, and insurance processing. Capable of assisting patients with personal grooming, meal preparation, and medication administration. Excellent time management, prioritization, and relationship-building abilities. Collecting specimens, cleaning rooms, and managing dietary requirements are all skills she possesses. Compassionate Certified Nursing Assistant and healthcare professional who is well-equipped to provide emotional support in a relaxing and comfortable setting. [Job Title] is a dedicated [Job Title] who is used to providing excellent patient care and support while assisting medical staff with critical needs. To provide exceptional patient and family support, the focus is on team coordination and leadership. Follow-up on individualized patient plans and community goals is a strong suit of hers. Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled. Strong understanding of quality control, claims analysis, and management principles and practices. Certified Nursing Assistant with a strong understanding of the development with a strong understanding of the developmental factors that affect adult and geriatric residents. Bringing [Number] years of [Type] experience as well as [Type] skills that have been proven.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Nurse Assistant

Larned State Hospital
Larned, KS
03.2024 - Current
  • Keep track of the patient's condition and make note of any significant changes, which should be reported to the doctor and the family.
  • Checking vital signs (documenting changes and alterations)
  • Evaluate the needs of the patients.
  • Effectively assist residents in carrying out daily activities.
  • Communicated with nursing staff and collaborated with them to help patients with activities of daily living.
  • Transport specimens, laboratory items, or pharmacy items to authorized personnel, ensuring proper documentation and delivery.
  • Took care of all of the residents' daily needs.
  • Record vital signs such as temperature, blood pressure, pulse, oxygen, and respiration rate as directed by medical personnel.
  • Ensure that a clean and sanitized environment is maintained for patients by following infection control procedures.
  • Provide general nursing care, medication administration, and patient treatment in accordance with nursing standards.
  • Interaction with patients on a daily basis
  • Concerns, observations, opportunities, and successes are discussed with coworkers and management.
  • Provide physical assistance to patients with daily activities such as getting out of bed, bathing, dressing, using the toilet, standing, walking, and exercising.
  • Drove residents to their appointments.
  • Keep track of how the residents behave.
  • Replenish the personal hygiene and medical supplies in patients' rooms.
  • Ensure that all medications, conditions, responses, and observations are properly documented when providing patient care services.

Certified Nursing Assistant

Evergreen Life Services
Ponchatoula, LA
09.2012 - Current
  • Provided high-quality, efficient care to [Type] patients in [Type] facilities, ensuring that all of their needs were met.
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
  • Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals.
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
  • Used mobility devices and [Type] equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title] informed of changes.
  • Improved daily workflow to improve patient outcomes and meet organizational goals.
  • Offered patients and their families emotional support.
  • Assisted patients with their daily needs, such as feeding and bathing.
  • Assisted a number of patients with their mobility and ambulatory care.
  • Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
  • Gathered and documented patient vital signs on a [Timeframe] basis.
  • Met with a multidisciplinary healthcare team to discuss how regular testing and vitals assessments can help effectively manage patient conditions.
  • Ensured the safety of myself and my coworkers during all patient interactions by implementing [Action].
  • Turned and positioned patients to maintain comfort and minimize problems.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing.
  • By keeping areas clean, changing linens, and collecting trash, I was able to prepare rooms for patients and prevent infections.
  • Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Assisted with ambulation and physical therapy by performing pre-planned exercise routines.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Followed and promoted protocols and procedures to ensure effectiveness, efficiency, and safety.
  • Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Kept track of patient responses and updated the computer system.
  • Helped patients with mobility issues, such as getting in and out of beds, organizing wheelchairs, and setting up assistive devices.

CNA

The Lodge Tangi Pines
Amite, LA
01.2025 - 03.2026

ssi with daily living and daily activities

A

Patient Care Technician

Oceans Behavioral Hospital Kentwood
Kentwood, LA
01.2018 - 12.2022
  • Keep track of the patient's condition and make note of any significant changes, which should be reported to the doctor and the family.
  • Checking vital signs (documenting changes and alterations)
  • Effectively assist residents in carrying out daily activities.
  • Communicated with nursing staff and collaborated with them to help patients with activities of daily living.
  • Took care of all of the residents' daily needs.
  • Ensure that a clean and sanitized environment is maintained for patients by following infection control procedures.
  • Provide general nursing care, medication administration, and patient treatment in accordance with nursing standards.
  • Interaction with patients on a daily basis
  • Assist nursing staff and interdisciplinary teams with patient care activities to improve efficiency and patient satisfaction.
  • Provide physical assistance to patients with daily activities such as getting out of bed, bathing, dressing, using the toilet, standing, walking, and exercising.
  • Drove residents to their appointments.
  • Replenish the personal hygiene and medical supplies in patients' rooms.
  • Ensure that all medications, conditions, responses, and observations are properly documented when providing patient care services.
  • Helped clients engage in games and other activities that provided mental stimulation or entertainment.
  • Handled artwork with extreme care and caution, including sculptures, paintings, and clothing, adhering to all [Company] requirements.

Patient Care Attendant

Harmony Center Group Home
Baton Rouge, LA
01.2013 - 05.2017
  • Recorded vitals, behaviors, and medications in client medical records.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
  • Made sure that personal and professional documents were filed properly.
  • Directed patients to the restroom, [Action], and [Action] to assist with bladder and bowel relief.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Made a decision.
  • Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and contact information for the owner.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Laundered items, changed sheets, and made the bed to keep the patients' bedroom clean.
  • Made a recording.
  • Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs.
  • Met with [Job title] to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Assisted clients in maintaining optimal health by overseeing medication administration and all doctor's appointments.
  • Went grocery shopping on a regular basis to keep the house stocked with necessities.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.

Patient Care Technician

Northlake Support Serviced
Hammond, LA
01.2008 - 09.2012
  • Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
  • Assisted with respiratory, cardiopulmonary, and physical therapies through [Action] and [Action].
  • Assessed patients to find and treat wounds, behavioral issues, and medically significant symptoms.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Responded to patient requests and needs by answering over [Number] light or bell calls per shift.
  • Assisted with patient admissions, discharges, and transfers to improve team efficiency.
  • Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork.
  • Provided [Action], personal care, and ambulation to patients.
  • Took calls from patients in need of assistance, assessed their needs, and provided qualified assistance.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Gave patients care based on their physical, psychological, educational, and safety needs.
  • Provided immediate care to patients in need and alerted clinicians to provide comprehensive assistance.
  • Took vital signs from patients and reported them to the staff nurse or physician, noting any differences from previous measurements.
  • Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
  • Assisted patients with daily activities under the supervision of [Job title].
  • Assisted patients in maintaining healthy skin by checking wounds, assessing integrity, and bathing bedridden individuals.
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals.
  • Drove elderly patients to and from facilities, as well as providing basic ambulatory care.
  • Was in charge of organizing and maintaining the general supply storage areas.

Patient Care Associate

Emerald Coast Behavioral Hospital
Panama City, FL
08.2005 - 01.2007
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
  • Kept track of ongoing care and intervened when issues arose.
  • Increased the use of preventative care to reduce readmissions.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Kept track of progress and recorded any changes in status.
  • Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Completed patient activities, hospital actions, and documentation of care.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Worked with patients, families, and physicians to provide emotional support and to answer any questions about the medical care of the patients.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
  • Helped disabled clients in any way I could to help them achieve independence and happiness.
  • Increased the use of preventative care to help reduce hospitalizations and readmissions.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.

Education

High School -

Amite High
Amite, LA
05.2001

Skills

Cash drawer balancing

Excellent verbal communication

Heavy lifting

Money management

Customer direction

High volume transactions

Customer service

Territory Sales Experience

Cleaning and sanitizing

Store merchandise handling

Cash register operations

POS [Type] proficiency

Cash handling policies

Store cleanliness and appearance

Sales

Product recommendations

Customer needs assessment

Refunds and exchanges

Staff training

Business Strategy

Point of Sale workflow optimization

Cleanliness

Cash management

Store merchandise stocking

Inventorying products

Loss prevention

[Product or Service] knowledge

Register balancing

Physical Strength

Coaching and mentoring

Cash register skills

Weekly Payroll

Cash owed calculations

Cash register systems

Certification

  • First Aid/CPR Certified
  • Salesforce
  • BLS
  • CPR certified through American Heart Association

Accomplishments

  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

CNA

The Lodge Tangi Pines
01.2025 - 03.2026

Certified Nurse Assistant

Larned State Hospital
03.2024 - Current

Patient Care Technician

Oceans Behavioral Hospital Kentwood
01.2018 - 12.2022

Patient Care Attendant

Harmony Center Group Home
01.2013 - 05.2017

Certified Nursing Assistant

Evergreen Life Services
09.2012 - Current

Patient Care Technician

Northlake Support Serviced
01.2008 - 09.2012

Patient Care Associate

Emerald Coast Behavioral Hospital
08.2005 - 01.2007

High School -

Amite High
Lisa Henderson