Summary
Overview
Work History
Education
Skills
Timeline
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LISA HICKS

Porter,TX

Summary

Results-driven Billing Specialist with a proven track record in executing accurate invoicing for products and services. Skilled in utilizing both innovative and traditional collections strategies to recover past-due receivables. Demonstrates adaptability and a strong work ethic, excelling in independent environments while rapidly acquiring new skills.

Overview

16
16
years of professional experience

Work History

Accounts Receivable and Billing Specialist

Jaguar Fueling Service
Humble, TX
03.2021 - Current
  • Generated invoices to process payments.
  • Investigated billing discrepancies and resolved concerns.
  • Dispatched invoices to ensure timely delivery.
  • Supported month-end closing procedures.
  • Managed timely submission and accuracy of invoices.
  • Facilitated communication between departments to resolve billing challenges.

Billing clerk

Weatherford Labs
Houston, TX
04.2017 - 06.2020
  • Verified and corrected billing data, independently resolving errors
  • Prepared itemized statements and invoices showing amounts due and services rendered
  • Updated office files daily and kept records organized
  • Developed solid relationships with staff, customers, and vendors
  • Troubleshot problems and developed successful solutions
  • Resolved accounting records and customer issues with thorough analyses of available data
  • Verified accuracy of billing data and revise any errors

Repair Coordinator

Weatherford International
Kingwood, TX
02.2009 - 04.2017
  • Maintained repair logs and paperwork with clear writing and strong attention to detail
  • Managed files and continuously updated and organized records
  • Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
  • Helped improve processes and products by relaying customer feedback
  • Completed inquiries and followed up with customers to share findings and offer solutions
  • Updated records with all interactions and customers transactions
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Recaptured customer loyalty with expertise in de-escalating conflicts and building personalized solutions

Education

High school diploma -

Ariton High
Ariton, Alabama
01.1997

Skills

  • Proficient in Microsoft Word
  • Detailed Itemization Skills
  • Relationship Management
  • Billing Accuracy Verification
  • Effective Task Prioritization
  • Invoice Processing
  • Customer Billing Resolution
  • Comprehensive Research
  • Data inputting
  • Accurate Data Handling
  • Excel Proficiency
  • Proficient Invoicing Skills

Timeline

Accounts Receivable and Billing Specialist

Jaguar Fueling Service
03.2021 - Current

Billing clerk

Weatherford Labs
04.2017 - 06.2020

Repair Coordinator

Weatherford International
02.2009 - 04.2017

High school diploma -

Ariton High

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LISA HICKS