Rita Jones
Alexander,AR
Summary
Meticulous, detailed-oriented Accounts Receivable Specialist with 30+ years of experience resolving delinquent accounts, attainting collection goals, and maintaining high customer service satisfaction ratings in a fast paced environment. Experienced in negotiating accounts and payments with customers while adhering to strict protocols and rigorous professional standards. Committed to providing exceptional business support to further the mission, vision, and values for organization.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Billing Specialist
10 Roads Express LLC
11.2004 - Current
- Experience working with government agencies
- Collect and compile proof of delivery, when necessary, to assist in the billing/collection process
- Communicate via phone and email with customers to inquire about past due receivables and assist them with issue resolution as needed
- Compare and explain difference between various data sources (TMS systems, EDI, GPS, etc.) as they relate to accounts receivable
- Prepare the appropriate corrections to be made to the invoice, payment or account, along with providing documentation to support the adjustments
- Drive constant improvement in the quality and accuracy of the accounts receivable to ensure an excellent customer service
- Compile and present collection reports and other report information to various areas of the business including operations and corporate accounting
- Perform any other business-related duties as required or assigned
Education
Northeast High School, North Little Rock, AR USA
North Little Rock, ARSkills
- Payment tracking
- Microsoft Office
- Invoice Processing
- Cash application
- AR/AP
- Microsoft Dynamics GP
- ACH
- 10 Key Date Entry
Timeline
Accounts Receivable Billing Specialist
10 Roads Express LLC
11.2004 - Current
Northeast High School, North Little Rock, AR USA
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