Summary
Overview
Work History
Education
Skills
References
Timeline
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Lisa Hogle

Champlain,NY

Summary

Experienced Store Manager with a track record of driving sales growth, improving operations, and building strong teams. I focus on creating a welcoming, customer-first environment and consistently deliver results in sales, staff retention, and inventory management. I’m passionate about motivating teams and finding new ways to improve store performance and customer experience.

Overview

13
13
years of professional experience

Work History

Retail Store Manager

Dollar General
Rouses Point, NY
07.2016 - Current
  • Developed and enforced store policies to ensure efficient operations.
  • Monitored sales, profitability, and customer service metrics to drive performance.
  • Supervised daily operations, including staff scheduling and inventory management.
  • Conducted audits for compliance and implemented improvement strategies.
  • Coordinated promotional activities and set sales goals for staff to enhance customer satisfaction.
  • Managed stock replenishment based on sales trends and analyzed financial data for cost savings.
  • Resolved customer complaints promptly to maintain positive relationships.
  • Handled cash transactions accurately and organized seasonal merchandise displays.
  • Negotiated vendor contracts and enforced safety protocols.
  • Maintained accurate inventory records through regular audits.
  • Hired and trained enthusiastic employees to foster a positive team environment.

Sales Associate

Church Oil/Mobil Company
Champlain, NY
05.2015 - 10.2016
  • Provided accurate information on products and processed transactions efficiently.
  • Maintained up-to-date knowledge of merchandise and built customer relationships to encourage repeat business.
  • Organized stockroom shelves and restocked inventory as needed.

Warehouse Worker

Moldrite Plastics
Plattsburgh, NY
02.2012 - 11.2015
  • Assembled customer orders and operated equipment for order tracking.
  • Inspected damaged goods and adhered to safety protocols.
  • Maintained cleanliness and organization in the workspace.

Education

GED -

Chazy Central Rural Junior-Senior High School
Chazy, NY
02.2002

Skills

  • Retail Operations & Management
  • Sales Growth & Profitability
  • Team Leadership & Development
  • Customer Engagement & Service
  • Performance Monitoring & Metrics
  • Inventory Control & Efficiency
  • Merchandising & Promotions
  • Problem-Solving & Process Improvement

References

Available upon request.

Timeline

Retail Store Manager

Dollar General
07.2016 - Current

Sales Associate

Church Oil/Mobil Company
05.2015 - 10.2016

Warehouse Worker

Moldrite Plastics
02.2012 - 11.2015

GED -

Chazy Central Rural Junior-Senior High School

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Lisa Hogle