Jennifer Hueske
Katy,TX
Overview
20
20
years of professional experience
Work History
Retail Store Manager
AT&T
Tomball, Texas
08.2025 - Current
- Led a team of associates to deliver exceptional customer service experiences.
- Supervised staff scheduling and inventory management, enhancing customer service responsiveness.
- Trained employees on new product features, improving sales techniques and customer engagement.
- Oversaw daily store operations, ensuring adherence to company policies and standards.
- Resolved customer complaints effectively to maintain a positive shopping environment.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Monitored store performance metrics, including sales profitability and customer service ratings.
- Collaborated with corporate teams on marketing initiatives and organized store events.
Assistant Store Manager
AT&T
Brenahm, USA
06.2022 - 07.2025
- Led store initiatives with enthusiasm, resulting in top-ranking launch of AT&T Internet Air.
- Developed strategies that maintained leading fiber close rates within directorate, contributing to overall sales performance.
- Achieved over 90% audit score in 2022 through collaboration with team, enhancing operational compliance.
- Selected as one of top 1% of managers for completion of Manager Development Program in 2025.
- Participated in RealTalks and Women of the West programs for leadership development, enhancing personal and team capabilities.
Retail Sales Consultant
AT&T
Brenham, USA
09.2011 - 06.2022
- Achieved multiple quarterly awards for sales performance excellence
- Earned recognition as a business expert for two consecutive years through demonstrated knowledge and customer engagement
- Completed Retail Management Development Program in 2015, enhancing skills in customer service and sales strategies
Restaurant General Manager
Bluebonnet Pizza and Pizza Hut
Brenham, USA
03.2006 - 05.2021
- Promoted to general manager within two years, leading high-performing teams at Domino's and Pizza Hut.
- Earned recognition from Pizza Hut CEO Scott Bergren for maintaining exceptional store consistency and driving performance.
- Received multiple awards for operational excellence at both stores under leadership.
- Coordinated dual roles across multiple locations, enhancing team performance and operational efficiency.
Education
AA - General Liberal Arts
Blinn College
Brenham, Texas05-2009
AS - Business
Blinn College
Brenham, Texas05-2009
Skills
- Retail operations management
- Retail customer service
- Leadership experience
- Staff management skills
- Retail employee training
- Sales analysis
- Cash and receipt handling
- Cross-selling strategies
- Prospecting techniques
- Product line knowledge
- Retail problem resolution
- Compliance oversight
- Back office operations
- Facilities oversight
- Technology proficiency
- Multi-tasking capabilities
- Organizational abilities
- Salesforce experience
- Customer relationship management
- Salesforce experience
Timeline
Retail Store Manager
AT&T
08.2025 - Current
Assistant Store Manager
AT&T
06.2022 - 07.2025
Retail Sales Consultant
AT&T
09.2011 - 06.2022
Restaurant General Manager
Bluebonnet Pizza and Pizza Hut
03.2006 - 05.2021
AA - General Liberal Arts
Blinn College
AS - Business
Blinn College