Lisa Holley

Daily operations and oversight of four Med Surg departments, two Telemetry units, Float Pool, House Supervisors, Wound Care, and the operations of the Discharge Lounge and the virtual sitter program.

• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Led the Hospital Acquired Pressure Injury board goal team as well as an Inpatient/Emergency room collaborative team.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Performed rounds to observe care and interview staff, residents, and families.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
• Established new policies and updated existing policies to improve standard of care for patients.
• Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
• Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.

Daily operations and oversight of four Med Surg units, Medical Acute, Surgical Acute, Orthopedics, and Oncology.

• Developed high-performing Nurse shift Manager team of 12 by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Assisted in recruiting, hiring and training of team members.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits and manage productivity.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Assessed physical, psychological, physiologic, and cognitive status of patients.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Charge Nurse role after one year at bedside

• Transcribed physician orders
• Managed phone calls
• Stocked supplies
• Maintained unit for organization and cleanliness