Lisa Holzer
Williamston,MI
Summary
Level-headed professional with personal family dementia experience helping with self-care and day-to-day tasks. Kind and punctual individual who can provide quality companionship. Dedicated to improving the well-being of others and providing compassionate care to patients, residents and the wider community.
Overview
16
16
years of professional experience
Work History
Small business owner
Alchemy Studio, LLC
Williamston, MI
08.2011 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Facilitated a Yoga Alliance training program for yoga teachers at both basic and advanced teaching levels
Filing analyst
Jackson National Life
01.2008 - 01.2011
- Part of a four-person team responsible for filing contracts and amendments with the departments of insurance in all 50 states
- Facilitated and participated in meetings across company departments to discuss and review form design and corrections for final filings.
- Ensured compliance with industry regulations by maintaining updated knowledge of rules and guidelines.
- Collaborated with team members to optimize workflow and increase productivity in document management tasks.
- Safeguarded sensitive information by adhering to strict confidentiality protocols in handling documents.
- Evaluated current filing policies and procedures, recommending updates as needed based on industry best practices.
- Consistently maintained detailed logs of all incoming and outgoing documents, allowing for accurate tracking and reporting on departmental activities.
Education
BFA - Visual Communications
Kendall College of Art & Design
Grand Rapids01.1997
High School Diploma -
Dewitt High School
01.1980
Skills
- Excellent written, verbal, interpersonal and communication skills
- Educated, independent and confident self-starter
- Task Prioritization
- Relationship Building
- Patient Companionship
- Activities of Daily Living
- Dementia Care
- Alzheimer's Support
Timeline
Small business owner
Alchemy Studio, LLC
08.2011 - Current
Filing analyst
Jackson National Life
01.2008 - 01.2011
BFA - Visual Communications
Kendall College of Art & Design
High School Diploma -
Dewitt High School