Lisa Hope
285 Lago Circle ,FL
Summary
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
Work History
Economic Service Worker
DHHR
Charleston, WV
07.2022 - Current
- Under general supervision, performs at the full-performance level in taking applications, determining eligibility for and managing a caseload for a variety of economic assistance programs.
Fax/mail Scheduler
Change Healthcare
Scott Depot, WV
09.2018 - 12.2021
- Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time.
Health Unit Coordinator
Charleston Area Medical Center
Charleston, WV
09.2015 - 02.2018
- Greet and check in patients, schedule appointments and/or procedures, and perform clerical duties, compile patients' charts, transcribe physicians' orders.
Registrar/Admitting
Saint Francis Hospital
Charleston, WV
12.2014 - 09.2015
- Insurance authorizations, insurance forms, fax, file, answer multiple phone calls, customer service skills, payment processing, handling inquiries and patient intake.
Medical Assistant
Thomas Memorial Hospital
South Charleston, WV
02.2008 - 10.2008
- Fielded an average of service calls per day, handled and distributed incoming and outgoing mail, greeted and assisted patients, prepared medical records.
Education
Bachelor Of Science in Health Care Administration - Medical
Grand Canyon University
Phoenix, AZ12.2014
Associate in Medical Assistant -
West Virginia Junior College
Charleston, WV05.2008
Skills
- International Economics
- Microeconomic Theory
- Budget Planning
- Public Finance
- Problem-Solving
- Attention to Detail
- Multitasking
- Excellent Communication
- Strategic Thinking
- Effective Communication
Professionalsummary
Healthcare Relations, Customer Service, Regulations and Policies, Patient Services, Coordinate Leadership, Clearwater, FL, Tampa, FL, Orlando, FL, US for any employer
Timeline
Economic Service Worker
DHHR
07.2022 - Current
Fax/mail Scheduler
Change Healthcare
09.2018 - 12.2021
Health Unit Coordinator
Charleston Area Medical Center
09.2015 - 02.2018
Registrar/Admitting
Saint Francis Hospital
12.2014 - 09.2015
Medical Assistant
Thomas Memorial Hospital
02.2008 - 10.2008
Bachelor Of Science in Health Care Administration - Medical
Grand Canyon University
Associate in Medical Assistant -
West Virginia Junior College