Lisa House
Mount Vernon,WA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Reliable Medical Support professional with 10+ years of experience in diverse environment. Expertly assist with office operations and physician support by gathering patient information, vital signs and medication list. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
IdealOption
11.2018 - 05.2024
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Lead Certified Medical Assistant
Pioneer Human Services Inc.
09.2009 - 08.2018
- Improved patient satisfaction by providing exceptional care and attention to their needs during their treatment process.
- Streamlined administrative tasks for increased efficiency by maintaining accurate patient records and scheduling appointments promptly.
- Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
- Increased patient safety with strict adherence to infection control protocols and proper sterilization techniques.
Education
Associate of Science - Medical Assisting
Everest College - Everett
Everett, WA07.2008
Skills
- HIPA Compliance
- Electronic Health Records
- Patient Scheduling
- Inventory and supply management
- Patient Assessments
- Specimens collection and processing
- Vital Sign Monitoring
- Patient Flow Management
- Phlebotomy
- Adaptable
- Reliable team player
Timeline
Certified Medical Assistant
IdealOption
11.2018 - 05.2024
Lead Certified Medical Assistant
Pioneer Human Services Inc.
09.2009 - 08.2018
Associate of Science - Medical Assisting
Everest College - Everett