Lisa Inglese
Nahua,NH
Summary
Dynamic Production Manager with a proven track record at Cucina Aurora, enhancing productivity and quality through effective operations and staff management. Skilled in project management and fostering team communication, achieved significant improvements in production flow and customer satisfaction. Expert in production planning and dedicated to continuous improvement, demonstrating exceptional problem-solving abilities.
Overview
20
20
years of professional experience
Work History
Production Manager
Cucina Aurora
10.2013 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Data Processing Customer Service Representative
Kravet Fabrics
03.2005 - 11.2012
- Streamlined data entry tasks for improved accuracy and reduced processing times.
- Conducted thorough research on specific client cases when needed to provide accurate resolution options based on their unique needs.
- Enhanced customer satisfaction by efficiently processing and resolving data-related issues.
- Provided exceptional customer support through active listening, problem-solving, and clear communication skills.
- Maintained accurate records of customer interactions, transactions, comments, and complaints for reference and analysis purposes.
Education
Associate of Applied Science - Paralegal Studies
Briarcliffe College
Bethpage, NYSkills
- Production planning
- Operations management
- Manufacturing
- Inventory management
- Production scheduling
- Dedication to product quality
- Quality control
- Project management
- Equipment operation
- Cost reduction
Timeline
Production Manager
Cucina Aurora
10.2013 - Current
Data Processing Customer Service Representative
Kravet Fabrics
03.2005 - 11.2012
Associate of Applied Science - Paralegal Studies
Briarcliffe College
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