Lisa Jarjour
Huntington Beach,CA
Summary
Results-driven kitchen operations leader with a track record of improving food safety compliance and developing innovative menus. Skilled in managing inventory and ensuring cleanliness while delivering exceptional customer service. Expertise in supervising staff and executing catering services that elevate customer experiences.
Overview
28
28
years of professional experience
Work History
Service deli clerk
Albertsons #110/#802
Huntington Beach, CA
09.2021 - Current
- Served customers by slicing meat and fulfilling hot and cold case needs.
- Replenish hot and cold cases including making salads and frying chicken.
- Service grab and go Island including rotisserie chickens, hot wings and pies.
- Closed department after final customer service, ensuring cleanliness and organization by thoroughly cleaning fryers and rotisserie oven, washing dishes, mopping and sweeping floors, and disposing of waste.
- Opened department by initiating roasting process for whole chickens, ensuring readiness for customer service.
- Audit sales floor for inventory date coded items.
- Use Inventory hand-held scan gun to remove date-coded items and allocate them to proper department, i.e. distress, Fresh rescue.
- Do the same for our cold deli section.
Kitchen Manager
Kit's Place
Huntington Beach, CA
10.2020 - Current
- Oversaw kitchen operations for small restaurant and bar, ensuring smooth service and adherence to quality standards.
- Delivered catering services for breakfast, lunch, and dinner events, enhancing guest satisfaction and expanding clientele.
- Supervised kitchen staff and coordinated training programs for new employees.
- Supervised kitchen staff and coordinated training programs for new employees, fostering skill development and team cohesion.
- Provided catering services for breakfast, lunch, and dinner events
Bakery Sales/Bakery Production
Albertsons #0724
Huntington Beach, CA
06.2018 - 05.2020
- Assisted customers in bakery and deli sections during peak hours.
- Sales - package, label and price daily production of bakery products and frozen products and stock shelves.
- Set-up for next day's production.
- Bake off French bread for evening sales, replenish shelves.
- Packaged, labeled, and priced daily bakery and frozen products; stocked shelves to ensure product availability.
- Opened department by preparing the area for daily operations. with duties including removing code dated out products from floor and inventory.
- Closed department by ensuring all items were properly packaged and stored. with duties including packaging up leftover single-serve case items and donuts.
- Closed department by packaging leftover single-serve case items and donuts.
- Closed department by cleaning equipment, mopping floors, and managing waste disposal.
Bakery Sales/Bakery Production
Albertsons #2592
Battle Ground, WA
09.2016 - 06.2018
- Bakery Sales - package, label and price daily production of bakery products and frozen products and stock shelves.
- Prepared equipment and ingredients for the next day's production schedule.
- Bake off French bread for evening sales, replenish shelves.
- Set-up for next day's production.
- Opened bakery department by preparing for daily operations. with duties including removing coded dated out products from floor and inventory.
- Assisted manager by submitting semi-weekly inventory orders using hand-held inventory gun for commercial bread aisle.
- Closed bakery department by organizing inventory and securing the area. with duties including packaging up leftover single-serve case items and donuts.
- Closed department, packaging leftover single-serve case items and donuts.
- Closed department, maintaining cleanliness by washing dishes, cleaning equipment, and mopping and sweeping.
Customer Service Rep/Store Merchandiser
Lucci’s Market
Huntington Beach, CA
08.2008 - 02.2012
- Performed various tasks in a fast-paced environment. sliced deli meat for customer orders, prepared and shelved bakery items for display, price and stock the store with merchandise.
- Resolved customer complaints efficiently and professionally.
- Assisted customers with product inquiries and guided store navigation to improve shopping satisfaction.
- Sliced deli meat for customer orders, prepared and shelved bakery items for display, and priced and stocked merchandise.
- Resolved customer complaints promptly and professionally, ensuring customer retention and satisfaction.
Merchandiser, Store Manager, Customer Service
WhimZe's Enchantments
Fallbrook, CA
06.2001 - 06.2005
- Retail Sales Manager - Floor sales, Purchasing, AR/AP, Payroll, Scheduling, Loss Prevention, Inventory, Selling and listing items on ebay, maintaining online virtual store, Trade Shows and local promotion involvement (Chamber Participation, Summer Street Fairs, Charitable and Nonprofit causes and Citywide Annual Festivals).
- Oversaw daily operations at retail gift store, ensuring smooth functioning and customer satisfaction.
- Designed and implemented product displays that increased customer engagement and enhanced visual appeal.
- Controlled inventory levels to optimize product availability and streamline timely restocking.
- Collaborated with vendors to select trending merchandise for seasonal promotions.
Notary Services Manager
KMC Signing Services
Newport Beach, CA
04.1998 - 06.2002
- Regulated and increased database of 10,000 Notaries, for the Mortgage Industry.
- Monitored Notaries' accuracy and compliance of Mortgage and Notary Public Laws for all 50 states.
- Developed and edited newsletters and training materials, enhancing communication and knowledge sharing.
- Conducted training on electronic documentation delivery using programs like Docutouch, DocMagic, and Acrobat, improving user proficiency.
- Delivered presentation 'Notaries in the Computer Age' at 2000 National Notary Convention, promoting awareness of technology in notary practices.
- Participated in pilot program for digital notaries to test new technology.
Education
High School -
Huntington Beach High School
Huntington Beach, CAAssociate of Arts -
Orange Coast College
Costa Mesa, CASkills
Food safety compliance
- Kitchen operations
- Menu development
- Catering services
- Inventory management
- Customer service
- Retail sales
Hobbies and Interests
- Photography
- Jewelry making
- Cutting machine
- General Crafts
Timeline
Service deli clerk
Albertsons #110/#802
09.2021 - Current
Kitchen Manager
Kit's Place
10.2020 - Current
Bakery Sales/Bakery Production
Albertsons #0724
06.2018 - 05.2020
Bakery Sales/Bakery Production
Albertsons #2592
09.2016 - 06.2018
Customer Service Rep/Store Merchandiser
Lucci’s Market
08.2008 - 02.2012
Merchandiser, Store Manager, Customer Service
WhimZe's Enchantments
06.2001 - 06.2005
Notary Services Manager
KMC Signing Services
04.1998 - 06.2002
High School -
Huntington Beach High School
Associate of Arts -
Orange Coast College