Lisa Jensen
Pensacola,FL
Summary
Detail-oriented professional with a focus on collections analysis and compliance monitoring. Experienced in managing accounts receivable processes and enhancing operational integrity through effective strategy implementation.
Overview
16
16
years of professional experience
Work History
Collections
Lloyd's Glass
Pensacola, Florida
03.2025 - Current
- Formulated strategies that enhanced revenue collections from insurance companies.
- Developed and implemented strategies to improve collections processes and performance.
- Analyzed customer payment patterns and credit worthiness for effective collections management.
- Managed accounts receivable collections process by contacting customers regarding delinquent payments.
- Tracked past due accounts and executed collection efforts on outstanding invoices.
- Managed customer accounts, including collections on overdue amounts.
- Monitored accounts receivable collections to ensure timely payments from customers.
- Ensured timely submission of revenue generated by collections activity.
- Coordinated activities with outside collections agencies.
- Initiated legal proceedings for collections when necessary.
Compliance Auditor
Lakeview Center Inc
Pensacola, Florida
06.2016 - 08.2023
- Conducted audits to verify compliance with regulatory standards and internal policies, enhancing accountability.
- Ensured adherence to client-specific regulations and internal standards, supporting operational integrity.
- Maintained up-to-date knowledge on relevant laws, regulations, guidelines, and standards.
- Collected banking transactions, recorded activity in Excel, and reconciled balances for accurate financial reporting.
US Census Bureau Enumerator
United States Department of Commerce
Pensacola, Florida
01.2020 - 06.2020
- Collected accurate data from households to support national census initiatives.
- Conducted interviews using standardized questionnaires to ensure accuracy.
- Verified data accuracy by cross-referencing multiple sources during collection.
- Maintained detailed records of interactions with respondents for reporting purposes.
- Followed strict protocols for confidentiality and data security throughout the process.
- Compiled and organized collected data into a database for efficient analysis.
Accounts Receivable Clerk
Lakeview Center Inc
Pensacola, Florida
06.2010 - 06.2016
- Managed collection efforts, ensuring timely follow-up with clients on outstanding payments.
- Reviewed and reconciled accounts, facilitating timely payment of receivables.
- Processed customer invoices and maintained accurate records in the accounting system.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Collaborated with team members to resolve billing disputes, enhancing accuracy in accounts.
- Prepared account statements and reports for management review on a regular basis.
- Utilized financial software to track payments and monitor account statuses efficiently.
- Supported monthly closing activities by ensuring all transactions were recorded accurately.
Education
Associate of Applied Science - Accounting
Pensacola State College
Pensacola, FL06-2010
Skills
- Collections compliance
- Billing and collections procedures
- Debt recovery
- Collections analysis
- Payment tracking
- Risk assessment
- Compliance monitoring
- Account management
Timeline
Collections
Lloyd's Glass
03.2025 - Current
US Census Bureau Enumerator
United States Department of Commerce
01.2020 - 06.2020
Compliance Auditor
Lakeview Center Inc
06.2016 - 08.2023
Accounts Receivable Clerk
Lakeview Center Inc
06.2010 - 06.2016
Associate of Applied Science - Accounting
Pensacola State College