Lisa Jett
Summary
Experienced Security Officer Supervisor skilled in leading and training security teams to enhance safety standards. Expertise in security protocols, risk assessment, and emergency response planning. Developed strategic security policies and optimized surveillance systems to improve site safety through effective management and leadership.
Overview
11
11
years of professional experience
Work History
Security Officer Supervisor
Walden Security
Knoxville, TN
11.2016 - 12.2017
- Led security team in strict adherence to safety protocols, enhancing overall safety compliance.
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Trained new security officers on procedures and emergency protocols.
- Conducted regular patrols to monitor premises and detect suspicious activities.
- Responded to incidents and provided immediate assistance as needed.
- Responded promptly to emergency situations and coordinated with law enforcement agencies.
- Coordinated with law enforcement during emergencies and investigations.
- Inspected physical security controls such as locks, gates, fences, lighting, alarm systems.
- Maintained detailed logs of daily activities and incidents, facilitating timely reviews and operational improvements.
- Developed security plans for special events to enhance safety measures.
- Educated staff and visitors on security policies, fostering a safer environment through clear communication.
- Compiled regular reports regarding security operations including staffing levels, incident summaries.
- Investigated any reported criminal activity occurring within the facility or grounds.
CNA
UT Medical Center
Knoxville, TN
03.2007 - 07.2015
- Provided direct patient care including bathing, grooming, and feeding.
- Assisted nursing staff with medical procedures and documentation.
- Monitored vital signs and reported changes to healthcare team.
- Maintained a clean and safe environment for patients and staff.
- Educated patients on personal hygiene and health practices.
- Supported mobility by assisting patients with walking and transfers.
- Engaged in compassionate communication to enhance patient comfort and trust.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output based on nursing staff instructions.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Education
South Young
Knoxville, TNSkills
- Security operations
- Incident response
- Regulatory compliance
- Risk assessment
- Surveillance monitoring
- Patrol management
- Surveillance systems
- Emergency coordination
- Report writing
- Team supervision
- Client relations
- Conflict resolution
- Problem solving
- Time management
- Surveillance systems
Timeline
Security Officer Supervisor
Walden Security
11.2016 - 12.2017
CNA
UT Medical Center
03.2007 - 07.2015
South Young