Lisa J Georgescu
Phoenix,USA
Summary
Results-driven operations professional with extensive experience in optimizing processes and enhancing operational efficiency. Proven expertise in project management, process improvement, and logistics coordination, consistently delivering measurable outcomes. Strong advocate for team collaboration, fostering an environment that encourages innovation and accountability. Recognized for adaptability and reliability in fast-paced settings, ensuring seamless execution of initiatives that drive organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retail Client Operations Specialist
The Vanguard Group
01.2012 - Current
- Senior level processing to include Change of Ownership, Excess, Rechar, Wires, Gifting, New Accounts, and Advanced Monetary Brokerage Operations
- Proactively maintains case-ownership using personal and team queues, while monitoring for business and client priority/need.
- Actively participates in Lean Management culture through standard work, huddle boards and problem-solving initiatives.
- Maintains strong relationships within baseload and business partners on daily basis.
English as Second Language Teacher
Gokdil Language Center
01.2008 - 01.2010
- Developed and delivered lesson plans that utilized a broad range of appropriate teaching strategies in English-only classroom with Turkish-based language students.
- Adapted to diverse learners from multi-cultural backgrounds with various levels of English proficiency, tailoring approach to meet individual needs.
- Focused on all four language skills: listening, speaking, reading, and writing as well as grammar, vocabulary, and pronunciation.
- Utilized various teaching skills and methods, to engage learners and cater to different learning styles, extemporizing, as necessary.
Education
Bachelor Fine Arts Degree -
Arizona State University
Tempe, AZCELTA - Teaching English To Speakers of Other Languages
University of Cambridge
Geneva, SwitzerlandSkills
- Productivity enhancement
- Project planning
- Effective cross-departmental communication
- Project coordination
- Technical writing and proofreading
- Operational streamlining
- Task coordination
Accomplishments
- Outstanding Painting Student Award: ASU graduation ceremony.
- Awarded published author: local and national articles. (writing samples available upon request)
Certification
- FINRA Series 6 & 63 Licenses
Timeline
Retail Client Operations Specialist
The Vanguard Group
01.2012 - Current
English as Second Language Teacher
Gokdil Language Center
01.2008 - 01.2010
Bachelor Fine Arts Degree -
Arizona State University
CELTA - Teaching English To Speakers of Other Languages
University of Cambridge
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