Lisa Johnson
Milford,MI
Summary
Dynamic sales leader with a proven track record at Apartments.com - CoStar Group, excelling in SaaS sales and client relationship management. Expert in negotiation and closing techniques, successfully expanded territory while managing a portfolio exceeding $2M. Recognized with the President Circle Club Award seven times for consistently surpassing sales goals and driving revenue growth.
Overview
30
30
years of professional experience
Work History
Senior Sales Associate
Apartments.com - CoStar Group
Detroit, MI
01.2014 - 06.2024
- Spearheaded day to day business expansion and cultivated new client relationships through strategic face-to-face appointments and targeted prospecting calls, consistently increasing advertising revenue
- High volume cold calling expert
- Effectively managed an annual revenue portfolio exceeding $2 Million
- Seven-Time President Circle Club Award Winner throughout my tenure
- Consistently surpassed sales goals annually
- Successfully managed and cultivated a robust portfolio of 200 clients
- Leveraged CRM tools to identify and convert qualified leads, demonstrating Workforce Management solutions to C-Level Executives
- Implemented top-down sales strategies, engaging Owners, Presidents, CEOs, CFOs, and Marketing Directors via professional networks, sponsored events, and direct marketing techniques
- Engaged directly with Executive Management
- Crafted and delivered tailored presentations and financial proposals following detailed industry and company-specific research, establishing trust and credibility
- Conducted financial and operational performance analyses, presenting accurate reports
- Streamlined territory operations through effective cold calling and established favorable contracts
- Automated contact management systems, enhancing client organization and goal alignment
- Maintained ongoing customer satisfaction through post-sale follow-up and immediate service requirement assessments
- Addressed and resolved issues related to profitability and business objectives, expanding territories and negotiating successful contracts
Sales Associate
BetterNOI/Screening Reports
Detroit, MI
01.2012 - 01.2013
- Directed sales of background screening products within the multifamily housing industry, focusing on new business development and revenue growth
- Built and maintained client relationships, securing contracts with high-level management and servicing property management companies across Michigan, Ohio, and Indiana
- Actively engaged in local industry associations to support and promote products and services, building strong customer rapport
Sales Manager
CIC Industries
Romulus, MI
02.2009 - 03.2011
Metro Retail Account Executive
Gannett - Detroit Media Partnership
Sterling Heights, MI
03.2007 - 02.2009
Corporate Housing Sales Director
McKinley Management Company
Ann Arbor, MI
06.2006 - 12.2006
Account Executive, Sales
HPC Publications
Southfield, MI
03.2004 - 06.2006
Inside Sales, Customer Service
PSI Repair Services, Inc.
Livonia, MI
02.1998 - 03.2004
Customer Service and Collections
Ford Motor Credit Company
Troy, MI
06.1994 - 02.1998
Education
Bachelor of Arts - Business Administration
University of Michigan
Dearborn, MISkills
- Expert Negotiation & Closing Techniques
- Territory expansion
- Product knowledge
- Cold calling
- Negotiation expertise
- SaaS Sales
- Advanced Written and Oral Communication
- Strategic cold calling and prospecting
- Salesforce
- Web Enterprise
- CRM
- Compelling & Effective Presentations
- Microsoft Teams
- Zoom
- PowerPoint
- Client Relationship Management
- Market & Competitive Analysis
- Self-motivated and disciplined approach
References
References & letters of recommendation available upon request.
Timeline
Senior Sales Associate
Apartments.com - CoStar Group
01.2014 - 06.2024
Sales Associate
BetterNOI/Screening Reports
01.2012 - 01.2013
Sales Manager
CIC Industries
02.2009 - 03.2011
Metro Retail Account Executive
Gannett - Detroit Media Partnership
03.2007 - 02.2009
Corporate Housing Sales Director
McKinley Management Company
06.2006 - 12.2006
Account Executive, Sales
HPC Publications
03.2004 - 06.2006
Inside Sales, Customer Service
PSI Repair Services, Inc.
02.1998 - 03.2004
Customer Service and Collections
Ford Motor Credit Company
06.1994 - 02.1998
Bachelor of Arts - Business Administration
University of Michigan
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