LISA JOHNSTON
Grandville,MI
Summary
Dynamic professional with extensive experience at Nothing Bundt Cakes, excelling in quality assurance and team leadership. Proven ability to enhance cake decorating techniques while maintaining a pristine work environment. Skilled in inventory management and staff training, consistently achieving high standards and fostering a results-driven culture.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cake Decorator
Nothing Bundt Cakes
GRANDVILLE, Michigan
10.2023 - Current
- Monitored inventory levels of baking supplies and notified management for timely restocking.
- Conducted quality control checks on finished products to ensure compliance with standards.
- Created custom cakes for weddings, birthdays, and anniversaries, meeting client specifications.
- Guided team members in proper cake decorating techniques to enhance skills.
- Sanitized all tools before starting projects to maintain a clean workspace.
- Frosted cakes evenly using various techniques to achieve desired aesthetics.
- Boxed, weighed, and wrapped cakes for customer pickup, ensuring presentation quality.
- Maintained sanitary work environment by cleaning display cases, utensils, and workspaces.
- Excellent time management and speed..
Shift Manager
McDonald's
Wyoming, MI
03.2012 - 09.2023
- Conducted regular inspections to uphold cleanliness and organization standards.
- Trained new employees on company policies, procedures, and job responsibilities.
- Performed accurate price checks to ensure pricing integrity throughout store.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves.
- Analyzed sales reports to identify trends and uncover growth opportunities.
- Prepared detailed incident reports for occurrences during shifts.
- Investigated customer complaints regarding merchandise quality or availability.
- Managed staff scheduling to ensure adequate coverage at all times.
Education
High School Diploma -
Wyoming Public
Wyoming, MI01.2011
Skills
- Individualized care
- Activity planning
- Behavior modeling
- Results-focused
- Proctoring
- Safety Awareness
- Priority Management
- Verbal and Written Communication
- Staff Management
- Document Management
- Waste Reduction
- Team Leadership
- Hiring and Training
- Quality Assurance
- Cost Control
- Policy Enforcement
- Inventory Management
- Managing Routines
- Employee Training
- Time management
Certification
- Serve Safe
Timeline
Cake Decorator
Nothing Bundt Cakes
10.2023 - Current
Shift Manager
McDonald's
03.2012 - 09.2023
High School Diploma -
Wyoming Public
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