Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Law Enforcement OfficerGovernment JobPost Office ClerkCourt ClerkWork Type
Full TimeLocation Preference
On-SiteLocation: Miles City, MT, US
Open to relocation: No
Open To Work
Donna Grothe
Miles City,MT
Work Preference
Summary
Innovative professional with a strong background in Nursing Assistance, CPR, and customer service. Known for effective communication and conflict resolution skills, contributing to enhanced customer satisfaction and loyalty. Quick Learning, Adaptive to stressful environments, Punctual time management.
Overview
2027
2027
years of professional experience
Work History
Cake Decorator
Albersons
Miles City, Montana
04.2024 - Current
- Decorated cakes according to customer specifications and seasonal themes.
- Maintained cleanliness and organization of decorating station and tools.
- Guided customers in selecting and customizing cakes to align with their preferences.
- Prepared icing, fondant, and other decorating materials.
- Followed food safety guidelines while handling ingredients and finished products.
- Designed visually appealing cake displays for in-store promotional events to enhance customer engagement.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Assisted customers with planning cake vision, including color, theme and size.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Resolved decorating challenges efficiently to ensure timely completion of customer orders.
- Frosted finished cakes evenly and smoothly using various techniques.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
Deli Clerk
Albersons
Miles City, Montana
2024 - Current
- Maintained cleanliness and organization of deli display cases.
- Guided customers in product selection and offered tailored recommendations to enhance their shopping experience.
- Operated slicing equipment and ensured food safety standards were followed.
- Stocked inventory and monitored product freshness on shelves.
- Collaborated with team members to fulfill catering orders efficiently.
- Informed customers about diverse products and current promotions, contributing to informed purchasing decisions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Stocked shelves with fresh items daily.
- Adhered to health regulations regarding food handling and sanitation standards.
- Addressed customer complaints promptly, ensuring satisfaction while fostering a positive store environment.
- Talked pleasantly with customers while taking orders and promoted a positive image for the business.
Certified Nursing Assistant
Valley West Health Care Center
Eugene, Oregon
2013 - 2020
- Assisted patients with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Ensured cleanliness and organization of patient rooms and common areas to promote a safe healing environment.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to support patient care plans.
- Delivered emotional support and companionship to enhance patient and family well-being.
- Educated patients on health practices and safety measures.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Answered call lights promptly and responded to patient needs accordingly.
- Facilitated activities of daily living, including bathing, grooming, and dressing, to support patient independence and dignity.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Participated in educational programs related to nursing assistant skills development.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Conducted patient education on health maintenance and disease prevention.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Certified Nursing Assistant - CNA
Dare 2 Care Learning Center
Eugene, OR01-2013
Certified Nursing Assistant - Nursing
Oregon State Board of Nursing
17938 SW Upper Boones Ferry Rd, Portland, OR01-2013
High School Diploma -
Thurston High School
Springfield, OR01-2011
Skills
- Cake decorating
- Food safety
- Customer service
- Inventory management
- Recipe development
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Creative problem solving
- Effective communication
- Sanitation practices
- Training new employees
- Airbrushing techniques
- Production-driven
- Effective communication
- Stock rotation
- Continuous learning and adaptation
- Food handling safety
- Patient care
- Emotional support
- Compassionate communication
- Infection control practices
- Emergency response
- Lifting and transferring
- Active listening
- Clinical documentation
- HIPAA compliance
- Physical stamina
- Critical thinking
- End-of-life care
- Flexibility and adaptability
- Multitasking and organization
- Compassion and empathy
- Maintaining confidentiality
- Maintaining privacy
- Valid Oregon driver's license
- Family support and assistance
- Vital sign recording
- Reliable transportation
- Calm and level-headed under duress
- Alzheimer's and dementia care
- Respiratory equipment training
- Colostomy care
Timeline
Cake Decorator
Albersons
04.2024 - Current
Deli Clerk
Albersons
2024 - Current
Certified Nursing Assistant
Valley West Health Care Center
2013 - 2020
Certified Nursing Assistant - CNA
Dare 2 Care Learning Center
Certified Nursing Assistant - Nursing
Oregon State Board of Nursing
High School Diploma -
Thurston High School