Summary
Overview
Work History
Education
Additional Information
Timeline
Generic
Lisa Jones

Lisa Jones

Las Vegas,NV

Summary

To obtain a position that will enable me to utilize my strong people skills, professional experience, and leadership qualities in a fast-paced environment, where I can assist the company or agency I am working for to better their business and exceed in their goals. I am enthusiastic to use my acquired skills in a professional setting that will offer growth and knowledge within a well-established environment.

Overview

17
17
years of professional experience

Work History

Mortgage Funder\Wire Specialist

Celebrity Home Loans, LLC
Remote
06.2021 - 12.2023
  • Manage daily pipeline to ensure that all assigned loan applications fund promptly and meet all investor, regulatory and legal requirements
  • Review signed closing documentation for accuracy, wire funds and release funding authorization
  • Clearing underwriting conditions prior to providing funding authorization
  • Confirm all closing funds have been received from buyer and confirm funds were sent from a verified account
  • Provide exceptional service to all customers internal and external while maintaining accuracy and quality
  • Requesting wires through assigned warehouse for all new purchases and refinances, gathering the documents required by each warehouse, in order to process the wire request
  • Providing title companies with Federal Reference Numbers to track sent funds.

Loan Servicing Representative/Wire Specialist

Axos Bank
Las Vegas, NV/Remote
11.2019 - 06.2021

Duties consist of but are not limited to:

  • Check payment and payoff processing.
  • Wire payments and payoff processing.
  • Payment reversals and research.
  • End of day balancing of financial transactions.
  • Monitoring suspense reports.
  • Posting lottery payments.
  • Processing returned checks & ACH returns.
  • Customer inquiries.
  • Research requests and related correspondence.
  • Record keeping.
  • Electronic loan file maintenance.
  • Ensuring compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations

Customer Service Representative/VIP Host/Sales

K Kel Inc
Las Vegas, NV
08.2017 - 09.2019
  • Data Entry, answering telephones, relaying information to guests
  • Selling bottle service and booking table reservations
  • Completing reservation forms for bottle service and table reservations
  • Taking guest deposits and payments for reservations
  • Scheduling guest pickups from hotels and casinos using Limo Zone scheduling system
  • Creating folders in Google Drive for commission payments.

Office Assistant II

Ventura County Human Services Agency
Simi Valley, CA
05.2015 - 08.2017
  • Heavy data entry.
  • Providing providers and recipients with information on In Home Support Services.
  • Registering providers into CLIPS system.
  • Logging in all documents in the Non Registry Provider log database.
  • Holding Registration Enrollment Video Appointments (REVA).
  • Inputting providers identification and social security information into Care Access system
  • Scheduling and leading group orientation meetings for providers.
  • Completing request forms.
  • Receiving and logging 426As for potential providers, updating information in the system and auditing provider packets.
  • Logging, updating and issuing time cards to providers.
  • Answering telephones and handling walk in appointments at the reception desk.
  • Logging, updating and issuing time cards to providers/s and auditing and correcting provider packets for completeness and accuracy.

Fiscal Assistant II

Ventura County Health Care Agency
Ventura, CA
07.2013 - 04.2014
  • Receiving and processing patient payments for health care services rendered using Ventura County processing programs, balancing patient accounts and payments, logging and filing batches received from the satellite agencies in Ventura County
  • Receiving explanation of benefits (EOB) from insurance companies for patient accounts, logging in received EOBs in the Database and excel spreadsheet, processing, posting and balancing payments from insurance companies to patient accounts for services rendered.
  • Denying claims that have been processed to insurance companies in error.
  • Verify contracts insurance companies hold with the Ventura County Health Care Agency.
  • Heavy data entry, filing, logging sorting and copying of confidential documents.

Office Technician

California State Prison-Los Angeles County-Litigation Office
Lancaster, CA
05.2007 - 12.2009
  • Under the supervision of the Litigations Coordinator, duties consist of; typing, filing and records management of active and non-active cases
  • Copying full inmate central and universal health records, redacting of confidential information in inmate central and universal health records for discovery
  • Assisting with court appearances
  • Answering telephones and communicating with attorneys, lawyers and inmate families
  • Preparing and delivering mail
  • Typing correspondences and memorandums for fellow staff, judges, lawyers, attorneys and inmates
  • Document preparation and review for court appearances
  • Receiving, logging, delivering and tracking court summons such as proof of services' and restraining orders for inmates and staff
  • Assisted in inmate and staff depositions
  • Legal terminology used daily in assisting the Litigation Coordinator in these job duties.

Office Technician II

California State Prison-Los Angeles County-Mental Health Department
Lancaster, CA
05.2007 - 12.2009
  • Duties consist of, scheduling psychiatrist appointments for inmates currently in the Enhanced Outpatient Program (EOP)
  • Scheduling and closing of rehabilitation groups for EOP inmates, data entry, tracking and distribution of inmate appeals, daily backup of the Mental Health Tracking System
  • Miscellaneous filing and sorting, assigning caseloads for four case managers, closing out individual therapy appointments and case management appointments.

Education

Some college - Sociology, Criminal Justice and Child Development

Ventura College

Psychology -

Antelope Valley College

General Education

Highland High School
Palmdale, CA

Additional Information

Skills Computer Literate Detail-oriented Multi tasked Flexibility Dependable Works well with others Hard working Adaptable to change Self-Motivated Skilled Typist Familiar with all office equipment including but not limited to, computer, computer printer, fax machine, copy machine, calculator, shredder. Experienced in Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft PowerPoint. Able to work independently or as a team Able to take instruction and follow procedures Able to meet deadlines Able to take on numerous tasks while keeping a positive and professional demeanor. Able to work in a fast paced environment.

Timeline

Mortgage Funder\Wire Specialist

Celebrity Home Loans, LLC
06.2021 - 12.2023

Loan Servicing Representative/Wire Specialist

Axos Bank
11.2019 - 06.2021

Customer Service Representative/VIP Host/Sales

K Kel Inc
08.2017 - 09.2019

Office Assistant II

Ventura County Human Services Agency
05.2015 - 08.2017

Fiscal Assistant II

Ventura County Health Care Agency
07.2013 - 04.2014

Office Technician

California State Prison-Los Angeles County-Litigation Office
05.2007 - 12.2009

Office Technician II

California State Prison-Los Angeles County-Mental Health Department
05.2007 - 12.2009

Some college - Sociology, Criminal Justice and Child Development

Ventura College

Psychology -

Antelope Valley College

General Education

Highland High School
Lisa Jones