LISA COLE
DENISON,TX
Summary
Proven professional, seeking new career opportunities, with extensive experience in office administrative support, financial transactions and legal support. Skilled in data management, analytical thinking, and problem-solving. Strong customer service skills along with multitasking abilities and attention to detail to ensure efficient office operations.
Overview
1
1
Certification
20
20
years of professional experience
Work History
FUNDER/WIRE SPECIALIST
Sandler Law Group
Dallas, TX
01.2018 - 03.2026
- Reviewed HOI, Flood & Tax Certs, Appraisals, Purchase Contracts, Title Commitments, Surveys, 1003 Loan Applications
- Balanced CD's and processed wire transactions for multiple lenders and banks
- Cleared all post-closing conditions per investor guidelines
- Disbursed loan funds to all appropriate parties prior to wire cut off time
- Served as a liaison between brokers, lenders title companies, loan officers, investors
- Prioritized high volume workload within a deadline driven industry
- Audited and trained internal and new employees
- Met daily quality and production goals.
- Continuously analyzed, recommend, and implemented improvements to internal funding procedures
- Collaborated with team members to develop funding strategies and proposals.
PARALEGAL I
Federal National Mortgage Association
Dallas, TX
04.2012 - 12.2017
- Maintained an active case load of 100+ REO litigation
- Reviewed Summons, Complaints along with Residential and Commercial contract agreements to determine what legal action needs to be taken
- Researched and gathered data to support and resolve litigated matters
- Approved invoices up to delegated authority for payment
- Assisted counsel and other paralegals with office duties and managing new Employees
- Complied with all company policies and procedures
- Conducted legal research to support case preparation and documentation processes.
- Implemented document management systems to enhance workflow efficiency and accuracy in filing.
- Coordinated communication between clients, attorneys, and external parties to facilitate case progress.
ESCROW ASSISTANT/OFFICE COORDINATOR/RECEPTIONIST
Stewart Title Company
McKinney, TEXAS
01.2010 - 02.2012
- Handled inbound and outbound customer and client phone calls
- Provided notary closing assistance with customers
- Ordered surveys, resale certificates, payoffs, home warranties, etc.
- Scheduled closings with realtors, brokers and customers
- Examined title commitments, cleared liens to ensure proper chain of title
- Maintained and ordered all office supplies
- Sent signed recordable documents to county records for recording
FUNDING COORDINATOR/MORTGAGE LOAN CLOSER
Hesse & Hesse, PC The Lending Partners, LLC
Dallas, TX
08.2006 - 11.2009
- Entered escrow loan data information into LQB and IDS to complete closing loan package
- Collaborated with attorneys, loan officers, processors, escrow assistants, builders, regarding compliance stipulations
- Managed pipeline in regards to closed loan delivery to investors
- Adhered to investor underwriting guidelines
- Coordinated loan closing proceeds and ensured disbursed as required
- Worked effectively with cross-functional teams in a fast-paced environment
- Verified legal documents are signed and dated correctly and document packages are completed prior to funding
- Coordinated funding processes to ensure timely loan disbursements for clients.
- Assisted in preparing documentation for loan applications and compliance reviews.
- Managed communication with lenders and clients to facilitate smooth transactions.
- Organized and maintained electronic records of funding requests and approvals.
- Streamlined application workflows, improving response times for client inquiries.
Education
ASSOCIATES DEGREE OF APPLIED SCIENCE - ADMINISTRATIVE ASSISTING
Executive Secretarial School
01-1999
Skills
- Data management and analysis
- Analytical thinking
- Multitasking abilities
- Attention to detail
- Microsoft Word and Excel proficiency
- SoftPro and IDS familiarity
- Lending Pad experience
- Encompass software proficiency
- Portfolio oversight
- Customer service excellence
- Problem-solving expertise
- Time management skills
- LQB and Propel knowledge
- Weblog management
- 80 WPM typing speed
- Clerical and office experience
Certification
Certified Notary Public, Commission for the state of Texas, ID#12806072-9
Timeline
FUNDER/WIRE SPECIALIST
Sandler Law Group
01.2018 - 03.2026
PARALEGAL I
Federal National Mortgage Association
04.2012 - 12.2017
ESCROW ASSISTANT/OFFICE COORDINATOR/RECEPTIONIST
Stewart Title Company
01.2010 - 02.2012
FUNDING COORDINATOR/MORTGAGE LOAN CLOSER
Hesse & Hesse, PC The Lending Partners, LLC
08.2006 - 11.2009
ASSOCIATES DEGREE OF APPLIED SCIENCE - ADMINISTRATIVE ASSISTING
Executive Secretarial School