Excellent customer service; assistant store manager; in charge of 5 to 50 employees; adhered to and provided guidance for company policies and procedures, and performed and instructed cash management for staff.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
Work History
Rendering Hydrolyzer operator
Fieldale Farms Processing Plant
Toccoa, Georgia
03.2019 - 01.2025
Operated machinery for poultry processing in a fast-paced environment.
Monitored production lines to ensure quality and compliance standards.
Collaborated with team members to maintain safe working conditions.
Assistant Manager
Pilot
Braselton, USA
01.2014 - 01.2018
Performed customer service.
Cash Management.
Oversaw staff and routine maintenance and day-to-day activities of store.
Assistant Manager
Publix
Suwanee, USA
01.2007 - 01.2013
Trained staff on company policies and operational procedures for consistency.
Assistant Manager
Circle K
Gwinnett County, USA
01.2000 - 01.2007
Oversaw staff of 50 employees, and daily maintenance of store activities.
Customer service.
Managed staff of 20 employees, and oversaw daily duties of store management.
Assistant Manager
Pep Boys
Gwinnett County, USA
01.1994 - 01.2000
Customer Service.
Supervised 20 employees, and performed and oversaw daily store activities.
Supervised daily operations and ensured compliance with company policies.
Education
Master of Business Administration - Operations Management
Lanier Technical College
Oakwood, GA
07.2015 - 01.2016
Skills
Executive team leadership
Budgeting and finance
Inventory report generation
Project management
Market Analysis
Client/Vendor relations
Team liaison
Strong verbal communication
Problem-solving
Heavy lifting
Process control
Customer service
Contract management
Troubleshooting
Facility maintenance
Continuous improvement
Teamwork and collaboration
Loading and unloading
Plant safety
Work scheduling
Preventative maintenance
Valid Driver's license
OSHA regulations adherence
Hand-eye coordination
Staff management
Hand and foot coordination
Production work
Quality control processing
Issue resolution
Flexible schedule
Deadline adherence
Leading teams
Time management
Attention to detail
Problem solving
Effective communication
Staff training
Inventory management
Process optimization
Team collaboration
Customer relationship management
Safety compliance
Production monitoring
Timeline
Rendering Hydrolyzer operator
Fieldale Farms Processing Plant
03.2019 - 01.2025
Master of Business Administration - Operations Management