Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive problem-solving, optimizing processes, and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student
Western Governors University
12.2022 - Current
Current BS student in Cyber Security and Information Assurance
I am working towards several top certifications in the tech industry such as, A+, Sec+, Net+, Pentest+, Cysa+, SSCP, and more.
Approaching 3rd year
Owner/Operator
Haley Js Boutique
01.2017 - 01.2022
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
Managed day-to-day business operations
Trained and motivated employees to perform daily business functions
Evaluated suppliers to maintain cost controls and improve operations
Conducted target market research to discover customer needs and analyze competitor trends
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
General Manager
Elysian Salon & Boutique
02.2020 - 05.2021
Salon duties included payroll, schedule building, front desk, communication with accountant which includes running all monthly reports, cleaning, inventory and retail ordering, social media management, website building and maintenance, human resources.
Managed over 10+ employees
Front Desk Medical Receptionist
Colorado Sports and Spine Centers
01.2015 - 01.2017
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Managed multi-line phone system and pleasantly greeted patients.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Completed clerical duties and tasks for clinic administration.
Adhered to strict HIPAA guidelines to protect patient privacy.
Maintained current and accurate medical records for patients.
Supported office staff and operational requirements with administrative tasks.
Managed incoming phone calls and scheduling for multiple clinics
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT
05.2026
No Degree - Pharmacy Technician
Pima Medical Institute
Aurora, CO
07.2014
Skills
Excellent Customer service verbal and written communication skills
Strong attention to detail with creative problem-solving abilities
Punctual, honest, eager and dependable team player