LISA KEMP
Winter Haven,FL
Summary
Dynamic professional with extensive experience as an Executive Secretary at Palmdale Holdings LLC, excelling in accounts reconciliation and customer service. Proven track record in enhancing operational efficiency through meticulous document preparation and effective time management. Adept at utilizing QuickBooks and Excel to streamline financial processes and ensure accuracy in reporting.
Overview
29
29
years of professional experience
Work History
Executive Secretary/Office Manager/Owner of Property Management Company
Palmdale Holdings LLC
Winter Haven, FL
03.1999 - 10.2025
- Prepared invoices, reports, memos, letters, financial statements and other documents, utilizing word processing, spreadsheet, database, A/P, A/R, and reconciled bank statements to ensure accurate financial records
- Tracked payments and records for tenants and mortgage holders, ensuring timely financial transactions and compliance with agreements
- Record mortgage payments to banks, property taxes and insurances
- Perform general office duties, order supplies, maintain records, and perform bookkeeping work
- Conducted research to gather relevant information for projects, enhancing project outcomes through informed decision-making
- File and retrieve corporate documents, records, and reports
- Answer phone calls and direct calls to appropriate parties or take messages
Retail Store Owner
Discount Merchandise Mart
Winter Haven, FL
02.1998 - 03.2001
- Itemize and total customer merchandise selection at checkout counter
- Conducted inventory checks and examined merchandise to identify reorder and restock needs
- Verified merchandise invoices against received items to ensure shipment accuracy
- Responded to customer inquiries about merchandise and provided guidance on selection
- Stocked shelves with merchandise to maintain organization and accessibility for customers., racks, bins, and tables with new or transferred merchandise
Truss Plant Secretary
Adams Building Materials
Winter Haven, FL
04.1997 - 01.1998
- Greeted visitors, addressed inquiries, and directed them to appropriate personnel based on their needs
- Answered telephones, provided information, took messages, and transferred calls to appropriate individuals
- Operate office equipment such as fax machines, copiers, phone system, and use computers for spreadsheet, word processing, database management, and other applications
- Completed forms according to company procedures in accordance with company procedures
Skills
- Invoice processing
- Accounts reconciliation
- Budget monitoring
- Expense tracking
- Data analysis
- QuickBooks and Excel
- Microsoft Word and LibreOffice
- Office administration
- Records organization and documentation
- Time management
- Scheduling
- Customer service and support
- Attention to detail
- Time management
- Document proofreading
- Professional discretion
- Document proofreading
Timeline
Executive Secretary/Office Manager/Owner of Property Management Company
Palmdale Holdings LLC
03.1999 - 10.2025
Retail Store Owner
Discount Merchandise Mart
02.1998 - 03.2001
Truss Plant Secretary
Adams Building Materials
04.1997 - 01.1998