Lisa K Hall
Black Diamond,WA
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
14
14
years of professional experience
Work History
Certified Pharmacy Technician
Providence Health & Services
09.2014 - Current
- Certified Pharmacy Technician-Medication Reporting
- I have helped build and maintain Medication Reporting police and procedures for Hospice medications to Medicare.
- Monitor and correct all files sent by Pharmacy or PBM via FTP.
- Medication files from Pharmacy or PBM that are not being sent by FTP instead sent by email I format and place on server for importing into Epic. Run export file from QS1 and web based Enclara for importing into Epic.
- I have experience with the following software programs Epic, McKesson, Cerner, QS1
Certified Pharmacy Technician
Career Staff Rx (Genesis HealthCare)
04.2014 - Current
- Working as Certified Pharmacy Technician Medication Reporting at Providence Hospice of Seattle since 4/14/14
- Import files of dispensed hospice covered medication from all Providence and Swedish location throughout Western Washington
- Review and manually correct any claims not imported
- Correct claim errors identified during the billing process
- Account for all claim files and ensure all claims are imported or manually entered into McKesson prior to end of the month close
- Work closely with Pharmacists on all issues and ensure medication claim information is reported correctly
- Experience with Qs1 pharmacy software
- Experience with McKesson
- Strong Administrative skills, multi-tasking, meeting monthly deadlines
Certified Pharmacy Technician
Crusader Community Health
03.2012 - 11.2013
- Received prescriptions from patients and handed out prescriptions checked them out at cash register
- Input new and refill prescriptions using QS1 software I.E
- IVR and electronic prescriptions
- Filled medication for pharmacist verification
- Answer phones
- Stock ordering with Amerisource Bergan and put away order when received
- Assist pharmacist with Control inventory
- Assist patients with resources available to them for payment options
- We were a 340B pharmacy with patient assistance programs
- Assist with training new pharmacy technicians and pharmacy students
Certified Pharmacy Technician
Furst Staffing
11.2011 - 03.2012
- Temp services worked at Crusader Community Health
- All tasks are the same as above
Education
High School -
Harlem High School
Machesney Park, ILSome college courses -
Rock Valley College
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Pharmacy law compliance
- Regulatory compliance
- Multitasking and organization
- Record keeping
- Insurance confirmation
- Healthcare regulations
- Confidentiality and HIPAA
Hobbies and Interests
- Travel
- Boating
- Family
Timeline
Certified Pharmacy Technician
Providence Health & Services
09.2014 - Current
Certified Pharmacy Technician
Career Staff Rx (Genesis HealthCare)
04.2014 - Current
Certified Pharmacy Technician
Crusader Community Health
03.2012 - 11.2013
Certified Pharmacy Technician
Furst Staffing
11.2011 - 03.2012
Some college courses -
Rock Valley College
High School -
Harlem High School